Kiyah Venzen

I am passionate about helping others and ensuring that their needs are met efficiently and effectively. I also have a passion for protecting the safety and security of communities and individuals. Currently, I am looking for positions to further enhance and implement my skills. Such skills consist of problem-solving, analytical skills, critical thinking, computer literacy, organization, time management, communication, and customer service, and biological sciences.

Work History

05/2022 to 10/2022

25-32 Hours/Week

Residential Dietary Care Aide

Paramount Senior Living at Fredericksburg – Fredericksburg, VA

Supervisor: Rosa Morales

· Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas according to federal, state, and local health and sanitation regulations.

· Recognized and reported abnormalities or changes in residents' diet status to manager and nursing staff resulting in prompt medical interventions.

· Planned, prepared, and served meals and snacks according to resident allergies, sensitivities, and modified diets.

· Remained alert to problems or health issues of residents and competently responded.

· Recorded temperatures of food storage.

· Documented residents' nutritional needs and demands.

· Provided the most appropriate level of services for resident well-being.

· Effectively communicated with the dietary chef, team, manager, and nursing staffto ensure proper dietary needs were met.

· Adhered to HIPAA- compliant policies and procedures.

· Exhibited a friendly, understanding, and caring attitude towards residents.

· Received positive feedback from residents and their families for providing excellent customer service and dietary care.

08/2021 to 01/2022

25-32 Hours/Week

Lead Retail Associate

Germanna Community College – Fredericksburg, VA

Supervisor: Kathleen Trump

· Listened to customer needs and desires to identify and recommend optimal products.

· Used strong customer service skills and effectively communicated.

· Stocked, priced, and shelved merchandise and assisted in setting up displays.

· Answered customer questions about products and services.

· Helped customers locate merchandise and promoted key items.

· Implemented strategic visual merchandising.

· Developed customer loyalty by providing exceptional services and pleasant shopping experiences.

· Maintained store organization and cleanliness.

· Maintained up-to-date knowledge of store sales, payment policies, and security standards.

· Processed cash, credit, and federal student aid payments.

· Prepared and packaged orders for shipping.

· Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

· Monitored customers for signs of security concerns and reported issues to management.

07/2017 to 05/2023

32 Hours/Week

Administrative Assistant

R&R ELECTRIC LLC – Fredericksburg, VA

· Answered multi-line phone system, routing calls, and delivered messages to staff.

· Professionally greeted visitors.

· Executed record filing system to improve document organization and management.

· Restocked supplies and submitted purchase orders to maintain stock levels.

· Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

· Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

· Edited documents to improve accuracy of language, flow, and readability.

· Generated reports and prepared correspondence in Word and prepared PowerPoint presentations.

Associate of Arts and Sciences: Biology

Germanna Community College - Fredericksburg, Virginia

Bachelor of Science: Biology

Virginia Commonwealth University - Richmond, Virginia