Kody Sharp

Results driven operations and team management professional with experience managing warehouse, landscaping and service teams. Highly skilled in workforce supervision, customer relations, route and schedule coordination, safety-compliance, sales growth and operational efficiencies. Proven record of problem solving skills and a hands-on management style that leads to increased productivity and customer satisfaction.

Operations Supervisor at FedEx (2025-10 – Present)

• Supervise daily inbound and outbound operations within a high-volume distribution facility.
• Lead, coach, and develop a workforce of 20+ package handlers while promoting self-growth, accountability, engagement, and performance.
• Allocate labor resources based on package volume forecasts to maximize operational efficiency and productivity using Lean Six Sigma/QDM (quality driven management) principles.
• Monitor key performance indicators (KPIs), staffing levels, and workflow execution to support service goals by reducing labor costs & maximizing efficiency within assigned area.
• Ensure compliance with company safety standards, operational procedures, and workplace regulations.
• Manage employee scheduling, attendance tracking, timecard approvals, and time-off administration using a Workforce Management System (WMS).
• Conducts routine safety observations, operational audits, and employee coaching to maintain a safe working environment.
• Leads pre-sort safety meetings and ensures site-wide compliance.
• Assess problems, Build solutions, Launch programs, Evaluate outcome.

Amazon DSP Driver at Amazon Flex (2025-03 – Present)

• Efficiently delivered packages to residential and business locations using personal vehicle.
• Managed routes using the Amazon Flex app to ensure on-time deliveries.
• Maintained professional customer interactions and upheld Amazon's delivery standards, proven with sustained excellent driver rating.

General Manager at Augusta Lawn Care Services (2024-08 – 2025-02)

• Directed all day-to-day operations for a growing landscaping business, including overseeing field operations, scheduling employees, dispatching and routing day-to-day field operations, training new employees, launching new locations, customer relations, and workforce management(disciplinary action & hiring).
• Contributed to company success by completing solo projects such as property clean-ups, leaf removals & filling in on maintenance routes when necessary.
• Led and developed a team of up to 8 employees/4 crews, while maintaining high standards for productivity, quality, and customer service.
• SALES: Generated project estimates, secured new business opportunities with cold-calls, warm leads, in person walk- arounds & video estimates.
• Contributed to approximately 40% revenue growth.
• Managed budgeting, monthly P&L, resource allocation, and operational planning to improve profitability and service delivery.
• Resolved customer concerns and maintained exceptional client satisfaction through proactive communication and relationship management.
• Oversaw and performed all fleet and equipment maintenance programs such as but not limited to oil changes, brakes, suspension, diagnoses, wheel bearings, small engine repair & preventative maintenance, to support & reduce downtime.

Landscape Foreman at Bland Landscaping (2023-03 – 2024-08)

• Project Management: Led a crew of 3-4 employees on commercial property routes, ensuring timely and high-quality execution of landscaping tasks such as mowing, trimming, weeding, pruning, mulching, leaf cleanups, aeration, seeding, HOA maintenance, flower installation, etc.
• Efficiency Optimization: Implemented crew process improvements that reduced landscaping time by 15%, resulting in increased team productivity.
• Equipment Expertise: Utilized advanced equipment like Z-turn mowers and string trimmers, ensuring effective and safe operation.

Buildings and Grounds Maintenance at City of Concord (2021-09 – 2023-02)

• Equipment Operation: Operated heavy machinery including zero-turn mowers, bobcats, and chainsaws to maintain public spaces.
• Landscaping: Maintained a high standard for landscape quality through regular upkeep and attention to detail in parks and public spaces.
• Facility Maintenance: Clean and disinfect restrooms, replenish supplies (e.g., soap, toilet paper), and monitor restroom conditions for cleanliness.
• Respond to special cleaning requests, including spills, accidents, or event cleanups.

High School Diploma – Mount Pleasant High School (2018)