Kristin Beers

Dedicated and experienced Pharmacy Technician with 31 years in the healthcare sector, specializing in medication dispensing and patient care. Proven track record in managing pharmaceutical inventory, ensuring compliance with HIPAA regulations, and providing exceptional customer service. Skilled in training and mentoring junior technicians, optimizing workflow processes, and collaborating with healthcare professionals to enhance patient outcomes.

Holds multiple certifications, including PTCB Certification, with a commitment to maintaining high standards in pharmacy practice. Authorized to work in the US for any employer

Pharmacy Technician at Shoprite (2025-01 – Present)

• Assisted pharmacists in accurately dispensing medications to patients, ensuring adherence to dosage instructions and safety protocols
• Managed inventory of pharmaceutical supplies, monitoring stock levels and placing orders as needed to maintain adequate supply
• Maintained patient profiles and confidential records, updating information such as allergies, medical conditions, and current medications
• Provided excellent customer service by answering inquiries from patients regarding prescription refills, insurance coverage, and medication interactions
• Collaborated with healthcare professionals on interdisciplinary teams to optimize patient care outcomes through medication therapy management programs
• Assisted customers at the front counter by processing payments for prescriptions using cash registers or point-of-sale systems
• Managed incoming phone calls from patients or healthcare providers seeking information about medications or requesting prescription refills
• Assisted in the training and orientation of new pharmacy technicians, providing guidance on workflow processes and safety procedures
• Performed medication inventory audits to ensure accurate tracking of medications, minimizing waste and expiration of pharmaceuticals
• Utilized pharmacy automation systems such as automated dispensing cabinets or robotic prescription filling machines to improve efficiency and accuracy
• Ensured compliance with HIPAA regulations by maintaining confidentiality of patient information during all interactions
• Mentored junior pharmacy technicians by providing guidance on technical skills development and professional growth opportunities

Pharmacy Technician at Rite Aid (2009-02 – Present)

• Register (POS)
• Data entry (Insurance adjudication)
• Phone calls (physicians, insurance companies, customers)
• Assist pharmacists with daily operations
• Discussing medication therapy management (with pharmacist, doctor, and patients)

Pharmacy Technician at ARROW PHARMACY (2001-09 – 2006-12)

• Register (POS)
• Data entry (insurance adjudication)
• Phone calls (doctors, insurance, customers)
• Assist pharmacists (daily tasks/work flow)

Pharmacy Technician at Yale New Haven Hospital-Smilow Cancer Center (1996-03 – 1999-11)

• Compounding medications
• Medication delivery
• Data entry