Kshaf Naveed

Bachelor of Science in Psychology with professional experience supporting individuals with developmental, intellectual, and behavioral health challenges through independent living instruction, caregiving, case documentation, and client-centered services. Skilled in coaching clients toward personal goals, maintaining accurate records, coordinating support services, and building positive relationships with diverse populations. Strong background in human services, healthcare support, and community-based programs.

Seeking opportunities in case management, behavioral health, social services, healthcare administration, program coordination, or related professional fields.

Independent Living Skills (ILS) Instructor - Passport to Learning - Fairfield, CA

(2024-12)

• Provide individualized instruction and support to adults with developmental and intellectual disabilities to promote independence and self-sufficiency.
• Assist clients in developing essential life skills including budgeting, meal planning, transportation navigation, employment readiness, personal care, scheduling, and household management.
• Monitor client progress and maintain detailed documentation, service notes, and reports to support program goals and regulatory compliance.
• Collaborate with families, case managers, regional center representatives, and support teams to ensure continuity of services and achievement of client goals.
• Support clients in accessing community resources, educational opportunities, healthcare services, and vocational programs.
• Promote self-advocacy, decision-making, problem-solving, and social development skills to improve quality of life and community participation.
• Maintain confidentiality and compliance with organizational policies and client rights standards.

Warehouse Associate - Amazon - Vacaville, CA

(2021-12)

• Process inventory and customer orders within a high-volume distribution environment.
• Maintain inventory accuracy through receiving, tracking, and shipment verification procedures.
• Coordinate inbound and outbound logistics activities while adhering to safety and quality standards.
• Assist with inventory reconciliation and problem resolution to support operational efficiency.
• Consistently meet productivity expectations while working in a fast-paced team environment.

Caregiver - Senior Helpers - Napa, CA

(2020-01 - 2021-09)

• Provided direct care and support for clients with Parkinson's disease, dementia, and other physical or developmental disabilities.
• Assisted with activities of daily living including personal hygiene, meal preparation, mobility support, medication reminders, and wellness monitoring.
• Maintained detailed client records, progress notes, and status reports to ensure quality care and continuity of services.
• Communicated client needs and health concerns with families and healthcare support teams.
• Ensured compliance with HIPAA and confidentiality standards.

Team Member / Cashier - Mountain Mike's Pizza - Suisun City, CA

(2017-06 - 2021-09)

• Delivered excellent customer service in a fast-paced environment.
• Processed cash and electronic transactions accurately.
• Assisted with inventory management and daily operations.
• Maintained cleanliness, food safety, and customer service standards.

Bachelor of Science - Psychology - University of California, Davis (2022)

Associate Degree - Solano Community College (2019)