Kyla McIver

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Nursing Assistant 2 at UNC Lenoir Health Care (2023-07 – Present)

• Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
• Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
• Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
• Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.

Sales Associate at Rainbow Shops (2022-12 – 2023-07)

• Engaged with customers to build rapport and loyalty.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

EVS Associate at UNC Lenoir Health Care (2022-11 – 2023-07)

• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
• Identified repair needs and major maintenance concerns, and escalated issues to management.
• Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Lead Teacher at New Beginnings Learning Center (2021-11 – 2022-09)

• Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
• Worked with staff to raise funds new classroom technology and trained teachers on use.
• Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
• Maintained detailed records of attendance, test scores and assignment grades for each student to identify trends and rectify issues.

Assistant Teacher at A Children's World (2021-09 – 2021-11)

• Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
• Provided additional mentoring based on student evaluations.
• Completed daily reports, meal count sheets, and attendance logs.
• Assisted in implementation of new learning tools, systems and materials.

Salesperson at Furniture Fair (2021-05 – 2021-09)

• Utilized CRM software to manage customer accounts and track performance metrics.
• Listened to clients and introduced solutions to satisfy business and personal needs.
• Retained excellent client satisfaction ratings through outstanding service delivery.

Personal Care Aide at Supreme Choice Healthcare (2020-08 – 2021-05)

• Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
• Documented vitals, behaviors, and medications in client medical records.
• Maintained clean, safe, and well-organized patient environment.
• Recognized and reported abnormalities or changes in patients' health status to case manager.

Crew Member at Cookout (2018-02 – 2020-08)

• Operated cash register to ring up final bill and process various forms of payment.
• Replenished serving stations with fresh food and cleaned up spills.
• Filled out daily shift log to record amount of food prepared, used and leftover.

Certificate in Certified Nursing Assistant 2 – Lenoir Community College (2023-11)

Certification in Nurse Aid 1 – Lenoir Community College (2023-03)

Diploma – Kinston High School (2020-06)