Server/Bartender - Applebee's - Lacey, WA
(2021-10)
- Utilized knowledge of mixed beverages, specialty liquors and craft beers to serve customers and provide wait staff with well-prepared drinks in a timely fashion.
- Created a welcoming and enjoyable experience ensuring customer satisfaction by maintaining a friendly, accommodating, and positive attitude.
- Ensured compliance for all state liquor laws and operating procedures.
- Maintained a clean and organized bar area while keeping guests as top priority.
- Cross trained in multiple positions of the restaurant within the first 2 months of employment. Including Carside To-go Specialist, Food Expediter, Host, Server, and Bartender.
Server - Row - Olympia, WA
(2021-06 - 2021-10)
- Welcomed guests in a friendly manner, ensuring an exceptional experience.
- While being very personable, quickly, and efficiently took drink and food orders using points of service and point of sale system.
- Assisted with any questions or requests guests have had in regards to the menu, while also upselling food and alcohol choices to enhance overall revenue.
- Demonstrated importance of teamwork by assisting servers in other sections, as well as kitchen staff in times of need.
- Daily completion of server side-work; including rolling silverware, stocking, and rotating condiments, stacking chairs, and sweeping floors and sanitizing dining area.
Server - Fieldstone Cooper Point - Olympia, WA
(2019-05 - 2021-06)
- Consistently provided friendly guest service and hospitality.
- Assisted residents in the dining room with menu selections, dietary restrictions, as well as maintaining a clean, presentable, and enjoyable environment.
- Helped with preparation, set up, and service for catering events.
- Delivered quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Worked together with kitchen staff, as well as assisting other departments such as care staff, housekeeping, and maintenance to ensure residents are receiving the best care.
Front Line Associate - Panera Bread - Olympia, WA
(2018-06 - 2019-05)
- Prepare and deliver food and drinks to guests and meet or exceed guest's expectations of service.
- Take pride in all aspects of daily tasks, whether making sandwiches, brewing coffees, running the register, baking, or cleaning the floors.
- Hear and sense customer's needs to keep management and fellow team members informed.
- Committed to continuous learning and striving to better personally and professionally.
Automotive Polisher/Detailer - Cooks Collision - Elk Grove, CA
(2017-06 - 2018-06)
- Operating buffers, steamers, hoses, vacuums, and other equipment to meet service expectations.
- Using cleaning, protective, and restorative agents to maintain and enhance the appearance of vehicles.
- Performing inspections and keeping complete, accurate records of the vehicle's condition.
- Moving and parking vehicles, delivering vehicles to correct locations, or picking owners or drivers up if needed.
Server - Ruby Tuesday - Moosic, PA
(2016-02 - 2017-06)
- Prepare room for dining by clothing tables and setting decorations, condiments, napkins, plates, and utensils.
- Protect establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
- Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions.
- Stay updated on current menu choices, specialties, and menu deviations, and replacing kitchen materials.
Busser/Host/Server - Olive Garden - Dickson City, PA
(2012-06 - 2016-02)
- Worked up from busser job role to a host/server and cross training in all departments of the restaurant.
- Ensure that the kitchen, all food prep areas, and all food storage areas meet restaurant cleaning standards.
- Monitor product freshness and rotate out old product based on a schedule created by the restaurant to ensure best quality. While training new staff on proper use of equipment and meal preparation.
- Help minimize operating costs, boost employee retention, and deliver a positive dining experience for guests.
Cashier/Back End Receiving - Christmas Tree Shops - Moosic, PA
(2011-04 - 2012-06)
- Accountable for the input and integrity of back-end paperwork and forward to appropriate manager.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Greet customers and ensure their pleasant experience in the store. Assist with any issues or questions customers have. Use cash register to check customers out.
- Responsible for coordinating product flow to the sales floor and assisting fellow associates with product placement.
