Skyler Stillwell

I have been involved in the restaurant business since I turned 16 years old. I have worked in the back of house and eventually transitioned to the front of house. I have extensive knowledge of food and drink as well as how the business works. I have worked in restaurants that range from fine dining to family dining and always received excellent feedback from guests. If you would like to know more reach out and I would be happy to answer any questions.

The TLS Agency LLC - Customer Service

06/2020 - 08/2024

• Handled payments, customer account servicing, and various other tasks for the agency.
• Implemented a Microsoft Professional Network through Microsoft 365.
• Designed a new brokerage logo, employee timesheets, commission trackers, and more.
• Ran the Agencies Facebook page & Facebook advertising. 

Uptown Lounge - Waiter

08/2018 - 06/2019

• Upheld standards of cleanliness, food handling and safety.
• Assisted with guest inquiries, take-out orders and restaurant cleanliness. 
• Maintained complete knowledge of restaurant menu, including daily specials.
• Stocked and maintained the cleanliness of stations.
• Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register. 
• Upheld highest standard for the cleanliness of glass and silverware.
• Worked closely with the chef to provide tasty options for guests with food allergies or intolerances
• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
• Proactively prepared for large parties and reservations, anticipating planning and staffing needs
• Assertively upsold alcoholic beverages, appetizers and desserts.
• Received frequent customer compliments for going above and beyond normal duties.

 Bozeman, MT

• Explained menu options in detail so that customers could make educated decisions on food items.
• Displayed enthusiasm and knowledge about the restaurant's menu and products.
• Effectively listened to, understood and clarified guest concerns and issues.
• Provided extensive information about menu items, took down special restrictions and always suggested upsell items like appetizers.
• Set dining tables according to the type of event and service standards.
• Maintained high standards of cleanliness and sanitation.
• Resolved guest complaints quickly and efficiently.
• Assertively upsold alcoholic beverages, appetizers and desserts.
• Demonstrated genuine hospitality while greeting and establishing rapport with guests.
• Attended to new tables promptly to answer first questions and take drink orders.
• Quickly recorded transactions in a Aloha point of sale system to deliver prompt service.

 Everett’s 8800 & Andiamo Italian Grill - Waiter

 Big Sky, MT

• Upheld the highest standard for cleanliness of glass and silverware.
• Explained menu options in detail so that customers could make educated decisions on food & drink items.
• Created effective employee schedules that maintained coverage at peak times and minimized labor costs.
• Assertively upsold alcoholic beverages, appetizers and desserts.
• Provided extensive information about menu items, took down special restrictions and always suggested items like appetizers.
• Observed tables to promptly respond to requests and refill beverages.
• Quickly recorded transactions in a Squirrel point of sale system to deliver prompt service.
• Upheld standards of cleanliness, food handling and safety.

University of Washington Tacoma

Tacoma, Washington

09/2023- Present

Studying Electrical Engineering

South Puget Sound Community College

Olympia, Washington

04/2019 - 06/2020 Graduated

Science Associates of Science (Physics & Chemistry)

Bellevue College

Bellevue, WA