Kyle Palmer
Senior Operations Manager
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About
Results-driven and detail-oriented Manufacturing Manager with 7+ years of experience in operations and process management. Proven track record in team leadership, workflow optimization, and cross-functional collaboration. Skilled in driving efficiency, implementing strategic improvements, and achieving measurable results. Seeking to leverage operational expertise to support organizational growth and innovation.
Experience
Senior Operations Manager - PharmaCann - IL, PA, NY, MA, MD, OH, MI, & CO
(2023-09)
Oversee operations across multiple U.S. facilities, ensuring regulatory compliance and operational excellence.
- Hire, train, and mentor management teams to enhance productivity and leadership capabilities.
- Track and analyze KPIs and ROI to identify opportunities for improvement.
- Lead process optimization projects that increase efficiency and reduce costs.
- Commission new equipment and collaborate cross-functionally to expand production capacity.
- Develop, implement, and audit SOPs to uphold quality and compliance standards.
- Supervise inventory systems and conduct process audits for accuracy and efficiency.
Senior Processing Manager - PharmaCann - Dwight, IL
(2021-06 - 2023-09)
- Directed daily manufacturing operations and supervised cross-departmental teams.
- Hired and developed supervisors, management, and technicians.
- Monitored KPIs and led continuous improvement initiatives.
- Standardized documentation and processes to streamline production.
- Ensured safety, quality, and regulatory compliance across all departments.
Extraction Manager - PharmaCann - Dwight, IL
(2019-06 - 2021-06)
- Oversaw product and process development to enhance quality and efficiency.
- Created and managed SOPs for all extraction processes.
- Recruited, trained, and motivated staff while developing succession plans.
- Selected and commissioned new extraction equipment to expand capacity.
- Supported R&D initiatives and innovation projects.
- Reported performance metrics and led improvement programs.
Extraction Technician - PharmaCann - Dwight, IL
(2017-06 - 2019-06)
- Performed hydrocarbon and ethanol extraction, distillation, and post-processing.
- Produced compliant vapes, tinctures, capsules, and edibles.
- Maintained high safety, quality, and operational standards.
Education
Associate of Arts - Joliet Junior College (2015)
