Kylee Carter

Provided direct patient care and behavioral support in an inpatient mental health setting Led and mentored Mental Health Technicians, providing guidance, training, and ongoing performance support Assisted with admissions, discharges, and client orientation to the residential program

Lead Mental Health Technician - LMHT at Family Center Services of Alaska (2026-04 – 2026-08)

• Provided direct patient care and behavioral support in an inpatient mental health setting
• Led and mentored Mental Health Technicians, providing guidance, training, and ongoing performance support
• Assisted with admissions, discharges, and client orientation to the residential program
• Served as the point person during shifts, making critical decisions and providing leadership in the absence of supervisors.
• Promoted teamwork and effective communication among multidisciplinary staff members.
• Coordinated unit schedules, staff assignments, and shift transitions to ensure continuity of care.
• Assisted with de-escalation techniques and crisis intervention
• Passed medications as instructed in the absence of nursing staff
• Led community groups for clients based on unit issues and concerns
• Collaborated with nurses, therapists, and case managers to support treatment plans

Mental Health Technician - MHT at Family Center Services of Alaska (2025-05 – 2026-04)

• Provided direct patient care and behavioral support in an inpatient mental health setting
• Monitored patient safety, mood, and behavior; documented observations accurately
• Assisted with de-escalation techniques and crisis intervention
• Collaborated with nurses, therapists, supervisors, and case managers to support treatment plans
• Maintained a safe, therapeutic environment in compliance with facility policies

Swim Instructor - Instructor at UAF (2023-10 – 2025-05)

• Taught swim lessons to diverse age groups and levels
• Developed and implemented engaging lesson plans to improve swimming skills
• Ensured a safe environment while prompting water safety
• Recognized for exceptional ability to connect with students and their improvement in the water

Part-time Nanny - Babysitting at Fairbanks (2024-06 – 2024-08)

• Proving daily care for children, including feeding, outings, educational activities, and communication

Host/ Runner at Salmon Bake/ Riverside Eats and Drinks (2022-05 – 2023-09)

• Provided excellent customer service in various roles, including catering, hosting, and working in gift shops
• Managed reservations, paperwork, administrative tasks, and checked in tour groups
• Utilized POS systems to process orders and handle transactions
• Responded to phone calls, addressing customer inquiries, and effectively resolving complaints

Masters in Business Administration – University of Alaska Fairbanks (2024-05 – 2025-05)

Psychology, minor in Biological Sciences – University of Alaska Fairbanks (2021-08 – 2024-05)