Kylee Flaherty

Experience in customer service and management. Proficient in cooperation with colleagues and supervisors. Maintains excellent communication and reliability that will aid in achieving company goals.

Server at Kent Country Club (2026-04 – Present)

• Managed table settings and maintained cleanliness throughout the dining area.
• Organized dining room layout for special events and large parties.
• Provided excellent customer service to ensure satisfaction.

Assistant Teacher at Garden Gate Montessori (2024-09 – 2026-04)

• Assisted lead teacher in daily classroom activities and lesson planning
• Supported children during group lessons, encouraging participation and teamwork.
• Helped maintain a safe and orderly learning environment.

Dance Instructor at Linden Dance Academy (2021-08 – 2026-04)

• Helping students grasp techniques by showing steps in multiple ways and with personalized instruction.
• Engaging students in dance lessons by keeping class environment fun and interesting.
• Rehearsing choreography and giving positive corrections to improve students.

Summer Camp Counselor at ArtLabJ (2024-06 – 2024-08)

• Organized and facilitated activities for children of ages 5-12.
• Instructed dance classes for students of a variety of levels and abilities.
• Created choreography routines for soloists and groups.

Sales Associate at LaVida Massage (2024-01 – 2024-04)

• Provided accurate information about products, prices and services.
• Processed transactions using a point-of-sale system.
• Built relationships with customers to encourage repeat business.

Call Center Representative at LaFontaine Automotive Group (2022-08 – 2023-08)

• Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
• Performed scanning of documents and ensured accuracy of data entry into the system.

2nd Assistant Manager at Culver's Restaurant (2021-06 – 2022-08)

• Sustained excellent levels of workplace cleanliness around machines to enhance safety and productivity.
• Supervised a team of over 20 individuals at a time while earning thousands of dollars in revenue and handling hundreds of orders.
• Enhanced the customer experience by keeping a positive attitude and finding resolutions when needed.

Some College (No Degree) in Business – Oakland University