Customer Advocacy Director
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Customer-obsessed leader with 20+ years of experience driving retention, expansion,
customer engagement, and voice-of-customer programs for high-growth SaaS companies.
Known for building scalable customer programs that increase adoption, accelerate value realization, strengthen executive relationships, and convert happy customers into measurable revenue impact. Adept at partnering cross-functionally with Customer
Success, Product, Sales, and Marketing teams to remove friction, improve customer outcomes, and ensure consistency across the customer lifecycle.
