L M

Coordinate pre- and post-award setup and management for sponsored research projects Initiate new awards, continuations, discretionary accounts, and project modifications Validate clinical trial awards and collaborate with research and finance teams

Award Administrator - Boston Medical Center (BMC) - Boston, MA

(2022-05)

• Coordinate pre- and post-award setup and management for sponsored research projects
• Initiate new awards, continuations, discretionary accounts, and project modifications
• Validate clinical trial awards and collaborate with research and finance teams
• Lead monthly Roll File Report process ensuring compliance with deadlines
• Maintain project records and communicate award changes to all stakeholders
• Perform quality checks on award documentation including NOAs and budgets

Grant Administrator - McLean Hospital - Belmont, MA

(2020-01 - 2022-04)

• Managed grant activity for assigned research departments
• Prepared and processed grant proposals, awards, and transactions
• Developed budgets, justifications, and financial reports
• Monitored expenditures and advised on allowability of costs
• Ensured compliance with sponsor and institutional regulations
• Assisted management with quality control and reporting

Accounts Receivable Specialist - American Renal Associates

(2015-09 - 2019-12)

• Posted daily deposits and maintained accounting ledgers
• Managed billing inquiries, discrepancies, and special billing situations
• Initiated collections on past-due accounts
• Audited accounts and resolved variances
• Prepared aging and AR reports for senior management

Teller Supervisor/Senior Sales and Service Agent - Metro Credit Union

(2012-12 - 2015-09)

• Provide members with outstanding service by answering calls
• Answering questions regarding deposit and loan products
• Resolve problems, and identify cross-selling opportunities, Meet sales goals
• Assist members with Online Banking and Bill Payment inquiries
• Provide required training to employees to enhance operation and supervise efficient working of all employees
• Assist branch manager to provide optimal customer services and reconcile receipt and cash payment
• Supervise product front line and monitor all member complaints and maintain efficiency in branch office operations

Senior Payroll Specialist - PAYCHEX INC. - North Reading, MA

(2006-01 - 2012-12)

• Provide quality customer service to all clients
• Establish and process payroll schedules with over 300 clients with as much as 200 employees to a company
• Correspond with Internal Revenue Services, state and local tax agencies on behalf of clients
• Prepare year end and quarterly returns including: 940, 941 and W-2 forms
• Participate in and conduct branch training sessions to maintain knowledge of payroll policies
• Research and resolve client and system issues
• Maintain a high-rate retention through quality service

Accounts Receivable Specialist - PAYCHEX INC. - North Reading, MA

(2006-01 - 2012-12)

• Performed daily billing functions
• Researched discrepancies and debt memos
• Processed transaction to customer accounts as necessary
• Initiated, tracked and maintained all records associated with collection activities
• Researched and responded to all billing inquiries
• Assisted in month closing
• Established credit limits and monitored new accounts based on current financial information, business history and current credit reports

Teller - STONEHAM SAVINGS BANK - Stoneham, MA

(2003-01 - 2006-01)

• Entered customer transactions in computer, including deposits, withdrawals, and loan payments
• Received payments for safe deposit box
• Sold bank related items including bonds, travel checks, and money orders
• Responded to customers' questions and concerns
• Balanced transactions daily and recorded totals on balance sheet
• Filmed and filed daily work

Teller - CITIZENS BANK/RANDSTAD - Lynn, MA

(2001-05 - 2002-10)

• Provided quality customer service in a professional manner
• Achieved teller sales referral goals and actively participated in sales promotion
• Processed various customer transactions
• Complied with and adhered to bank policies and procedures

Bachelor in Science Degree - Management - Salem State University