IT SPECIALIST (INFOSEC) - Lead (Civilian) at Hill AF Base, Davis, UT (2025-12 – Present)
NH-2210-03 | 40 hrs/wk
- Directed 3 high-visibility AFNWC network penetration tests; drove on-the-spot risk mitigation and closed 96 legacy vulnerabilities with an 88% resolution rate; hardened key systems against advanced adversarial threats.
- Led Special Activities coordination, aligning contractors, PMs, and cyber teams; co-authored 26 SOPs and accelerated test timelines by 4 days; institutionalized a repeatable, structured mission framework.
- Coordinated 1-N validation forums and managed stakeholder coordination across acquisition portfolios; aligned system owners and contractors on mitigation timelines; achieved a 100% mission-ready posture and created a repeatable verification standard.
INFORMATION TECHNOLOGY MANAGEMENT (Civilian) at Hill AF Base, Davis, UT (2023-07 – 2025-12)
NH-2210-03 | 40 hrs/wk
- Audited and analyzed user account baselines across NIPR and SIPR networks; identified and disabled unauthorized elevated privilege accounts, directly reducing the wing's attack surface, enforcing robust Identity and Access Management (IAM) controls, and safeguarding network integrity.
- Vetted, analyzed, and approved critical IT service and software requests via ServiceNow, achieving a 95% timeliness and resource efficiency rate in alignment with Wing Cybersecurity Office standard operating procedures (SOPs).
- Instituted and facilitated weekly COMPUSEC synchronization and peer-to-peer training sessions; mitigated single-points-of-failure by cross-training team members, resulting in a documented 20% increase in overall task completion rate and resolving stalled technical backlogs.
- Revamped the WCO PMO Program; developed and implemented over 10 comprehensive "How to Guides," which facilitated streamlined workload distribution among 3 colleagues, ultimately enhancing operational efficiency, resolving 40+ RTS emails, and automating 100+ Remedy tickets within 2 months.
- Designated as the SIPR/NIPR Point of Contact for PMOs and PMO-Likes within the WCO office, facilitating the timely dissemination of ACAS Scan reports and.CSV files weekly to address vulnerabilities prior to quarterly Cyber Operational Readiness Assessment (CORA) briefings.
VULNERABILITY MANAGEMENT/ACAS ADMINISTRATOR (Civilian) at Hill AF Base, Davis, UT (2021-02 – 2023-07)
GS-2210-12 | 40 hrs/wk
- Managed 3 instances of ACAS scanners for NIPRNet, SIPRNet, and HEDC with 30+ unique scan rules, achieving an overall scan rate of 95% and a phase 4 DISA CCRI score of "compliant" on a regular basis.
- Led efforts to create 20+ SOPs within 2 months of appointment, significantly increasing VM team operational clarity, consistency, and alignment.
- Operated as Endpoint Security System (ESS/HBSS) technician, demonstrating a significant drop in failed clients and policies pushed from the 561 NOS ESS ePO servers within the first 4 months.
BASE CHANGE SPONSOR (Civilian) at Hill AF Base, Davis, UT (2020-05 – 2021-02)
COMM - GS-2210-12 | 40 hrs/wk
- Enhanced operational efficiency by meticulously routing BMC Remedy tickets to designated support groups and compiling master high-priority tickets for base-wide issues.
- Facilitated up-channeling of requests to designated organizations, tracked implementation requirements, and coordinated with stakeholders to ensure streamlined change processes.
IT SPECIALIST / INTEGRATOR (Civilian) at Hill AF Base, Davis, UT (2018-10 – 2020-05)
GS-2210-11 | 40 hrs/wk
- Accounted for all IT assets as primary equipment custodian, managing an inventory valued at $557,639.85 with 100% accountability and yielding zero Report of Surveys (ROS).
- Appointed as Cybersecurity Liaison (CL) to manage global, universal, and domain security group user permissions via IAO Express.
- Coordinated closely with financial Approving Officials on IT-related purchases, ensuring all items adhered to GSA Advantage schedule 70.
BASE PWCS PROGRAM MANAGER (Civilian) at Hill AF Base, Davis, UT (2018-04 – 2018-10)
GS-0335-07 | 40 hrs/wk
- Revamped the HAFB PWCS management program, driving unit compliance from 4% to 82% within a short 6-month window.
- Processed 1,167 PWCS items for DRMO representing $4,697,081 worth of military assets.
- Headed efforts to locate and inventory over 3,500 radio assets, inputting records directly into the Asset Inventory Management System (AIMS).
LEAD, SIPRNET CLIENT SYSTEMS TECHNICIAN (Civilian) at Edwards AFB, Kern, CA (2015-12 – 2018-04)
NH-2210-02 | 40 hrs/wk
- Supported critical base infrastructure expansion, enabling secure deployment of 6 SCIFs, 4 SAPFs, and 10 SIPRNet rooms across the installation.
- Held a Government Purchase Card (GPC), executing over $110,000 in IT procurement acquisitions with zero discrepancies.
- Received, inventoried, and deployed over 120 AFNET SIPRNet Windows 10 desktop systems, printers, and peripherals.
TECHNICIAN, IT HELP DESK (Civilian) at Edwards AFB, Kern, CA (2015-07 – 2015-12)
NK-0335-02 | 40 hrs/wk
- Resolved over 500+ user restoration and infrastructure tickets in BMC Remedy to maximize installation mission readiness.
- Interfaced with MCCC and 83 NOS on high-priority base-wide outages to minimize downtime.
