Lacie Gibson
Assistant Customer Service Manager
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About
Dedicated customer service representative with 7 years of experience in the retail industry, skilled in managing teams of 10-20 employees and resolving customer inquiries. Proven ability to enhance operational efficiency through effective supervision and organizational skills. Experienced in accounting, inventory management, and customer complaint resolution. In charge of accounting overages/ shortages. Lead the district in 2025 in over/short amount.
Experience
Assistant Customer Service Manager at Food Lion, LLC (2019-09 – Present)
Responsible for the daily accounting, helping and serving customers with problems or concerns, supervision and managing 10-20 employees per shift and their schedule. Also have experience with stocking and organizing shelves, and cleaning shifts that require pushing and lifting 30+ lbs.
Education
High school diploma – Hobbton High School (2007-08 – 2012-06)