LaMicha Williams

Seasoned management professional, who excels in establishing excellent working relationships, with customers, employees, vendors and contractors. High-energy Manager successful in building, and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

Pediatrics ward clerk - Kaiser Permanente Hospital - 4867 Sunset Blvd Los Angeles, CA 90027

(2008-12 - 2017-01)

• Oversaw inventory and office supply purchases.
• Oversaw daily office operations for staff of 9 employees.
• Liaised with vendors to order and maintain inventory of office supplies.
• Kept organized documentation of patient's information for pediatrics floor.
• Responsible for all administrative clerical duties for the entire floor of pediatrics

Administrative Assistant – Operation Manager - Regional Congregations and Neighborhood Organizations R.C.N.O - 738 E 92nd Street Los Angeles, CA 90002

(1997-05 - 2009-02)

• Established operational objectives and work plans and delegated assignments to subordinate managers.
• Created expense reports, budgets and filing systems.
• Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings.
• Processed travel expenses and reimbursements.
• Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.
• Reconciled and processed expense reports for 10 internal and field personnel.
• Established long-term customer relationships through prompt and courteous service.
• Managed hundreds of accounts receivable accounts working directly with the Financial Management Office.
• Oversaw daily office operations for staff of 10 employees.
• Prepared and distributed payroll for staff of 10 direct reports.

Reservationist/ Customer Service - LAX Hilton Hotel - 5711 W. Century blvd. Los Angeles, Ca. 90045

(1990-01 - 1997-12)

• Assisting customers with reservations and group bookings
• Billing and bookkeeping for customers travel
• Faxing contracts and filling
• Concierge skills

High School Diploma - Hamilton High School (1987) 2955 S.

Robertson

Blvd, Los Angeles, CA 90034

Vocational - Management, Customer Service, Vocational Transportation: Business and Travel - Academy Pacific of Business and Travel College (1989) 1777 N. Vine Street, Los Angeles, Ca

Vocational - Computer Training - AAU Center (1997) Los Angeles, Ca