Landon Horling

Results-driven sales and management professional with proven expertise in product promotion, customer relationship management, and team leadership. Skilled at developing and executing strategic initiatives that drive revenue growth and operational excellence. Demonstrates strong ability to build customer loyalty, manage diverse teams, deliver exceptional service, and lead complex projects in fast-paced environments. Authorized to work in the US for any employer

Sales Executive at InTu Mobility (2025-11 – Present)

• Work closely with small, medium, and enterprise customers to ensure projects were well communicated, designed, and fulfilled for high customer satisfaction
• Served as project lead to identify, review, and select proper solutions tailored to each specific customer's needs
• Managed projects ranging from $10,000 to over $250,000 based on project requirements
• Implemented targeted product promotion strategies that enhanced market visibility and customer engagement
• Cultivated strong customer relationships, achieving 95% customer retention rate
• Designed and executed effective sales strategies that drove revenue growth and market penetration
• Demonstrated proficient use of CRM systems to foster B2B sales relationships, manage sales pipelines, and streamline customer interactions across enterprise accounts

Verizon Sales Representative at Cellular Plus - Verizon Authorized Retailer (2024-11 – 2025-10)

• Met monthly sales goals for lines, accessories, and value-added services using a consultative, customer-first approach to build trust and encourage repeat business
• Followed up with customers in person and over the phone to ensure satisfaction, answer questions, and identify opportunities to optimize plans or add beneficial services
• Supported daily store operations by processing payments and contracts, completing documentation in Verizon and store systems, and handling returns and exchanges per company policy
• Maintained an organized and professional store environment by restocking inventory, updating merchandising and promotional signage, and ensuring demo devices were charged and ready for customer use
• Fostered a positive team culture by communicating customer needs, sharing product and system tips, and assisting coworkers during busy periods
• Demonstrated strong multitasking, resilience, and time management, balancing multiple customers while navigating changing systems and limited formal training
• Used patience, empathy, and clear communication to turn challenging customer situations into positive outcomes, especially for those dealing with billing stress or confusion

Restaurant Assistant Manager at Raising Cane's (2022-08 – 2024-03)

• Designed and implemented training programs to enhance staff skills and improve overall performance
• Led a diverse team of 70 employees to achieve operational goals while fostering a collaborative and positive work environment
• Delivered exceptional customer service by addressing inquiries and resolving issues promptly and effectively
• Managed inventory efficiently, ensuring optimal stock levels and minimizing waste
• Acted as Manager on Duty, opening and closing the restaurant while ensuring compliance with company standards and operational procedures
• Managed cash handling, reconciliation, and financial accountability for daily transactions
• Scheduled shifts and coordinated staffing to meet customer demand and labor management objectives
• Enforced health, safety, and food handling regulations to maintain a clean and compliant restaurant environment
• Supervised crew performance during shifts and provided coaching to maintain service excellence and brand standards
• Handled escalated customer complaints and resolved concerns in a professional and courteous manner
• Monitored and managed restaurant performance metrics to support operational goals and profitability

High school diploma – Resurrection Christian School

Upper secondary education