Larry Young
Sales/Operations
About
Home furnishings industry expert with special skills in operations, account management, and business development; long track record of growing revenues and building lasting customer confidence.
Broad business capabilities include: operations, retail and trade sales, merchandising, vendor relationship management, sourcing and buying, product development, marketing, logistics, fulfillment, and customer service. Committed to delivering excellence and quality in every aspect of the operation. Innate ability to analyze and understand the marketplace, including styles, trends, and price points.
Work with the highest level of integrity, motivated to create win-win solutions for all, from vendors to customers.
Experience
Sales/Operations - ASTELE - Westport, CT
(2017-11 - 2025-02)
Distinctive furniture, lighting and accessories firm with a showroom and website servicing retail and trade clients.
- Work with clients, to grow existing relationships and establish new connections with store walk-ins, email and telephone inquiries; provide information, recommendations and steer product selection for sales.
- Facilitate merchandise delivery between vendors, clients and shipping companies.
- Upload product photos and copy for ecommerce websites.
Sales/Operations Manager - HOUSE OF CLEMENT - Westport, CT
(2016-03 - 2016-09)
Luxury high end interior design firm and modern European furniture retail store, with offsite warehouse facility.
- Met with clients, cultivating existing relationships and building new connections with store walk-ins; discussed their home furnishings needs, and cross-sold interior design services.
- Coordinated client deliveries and appointments, as well as returns and logistics; continually communicated with clients and handled any customer service questions and concerns.
- Created production orders for in-house vendors/craftsmen.
- Managed store operations to ensure organizational effectiveness and efficiency, and supervised stock employees.
Manager - THE FEDERALIST - Greenwich, CT
(1995-10 - 2015-05)
Ultra-high end home furnishings company specializing in hand-made reproductions of 18th century American furniture, lighting, mirrors and decorative accessories. Operated retail showroom and online catalog. Globally sourced product with national U.S. sales.
- Managed company sales via showroom, telephone, email and website to retail and trade customers across the United States, including interior designers, decorators, architects, contractors and builders.
- Directed diverse areas of business including merchandise selection, photography and copy for website.
- Steered customer service and operations, including logistics, fulfillment and shipping and handling.
- Developed relationships with primary vendors on product development, customization, product design and follow up on orders.
- Merchandised showroom/retail store and website. Coordinated all shipping and handling, monthly sales reports and inventory.
- Participated in product selection and placement decisions for advertising in Architectural Digest, Veranda and other magazines.
- Influenced all buying, marketing and advertising policy and decisions.
- Researched, discovered and developed relationships with support vendors for refinishing and repairs.
Marketing Director - RICHMARK INTERNATIONAL CORPORATION - New York, NY
(1989 - 1995)
Privately-owned manufacturer of medium-priced fabric handbags selling to leading department and specialty stores nationwide.
- Participated in the design of new product styles to address price points; researched and purchased fabrics.
- Conducted sales campaigns using a combination of telemarketing approaches and personal sales calls.
- Managed monthly marketing department planning meetings; promoted to supervise other functional staff.
Publicity assistant at a record label and professional musician
Prior career experience in the music industry.
Education
Bachelor of Arts - Communications - UNIVERSITY OF HARTFORD