Lashana Dean

Motivated and results-driven management professional with over four years of experience owning and operating a successful small business. Experienced in leading daily operations, supervising employees, delivering exceptional customer service, managing inventory, handling cash, and maintaining high operational standards. Recognized for being dependable, adaptable, and a strong team leader who thrives in fast-paced environments.

Additional experience includes assisting with a family-owned food business and working as a Dental Assistant and Front Desk Receptionist. Eager to bring strong leadership, communication, and problem-solving skills to an Assistant Manager or Department Manager role while continuing to grow within a company.

Business Owner / Operations Manager - Guyana

(2020-01 - 2024-01)

Managed all aspects of daily business operations.

• Led and supervised a team, ensuring excellent customer service and productivity.
• Recruited, trained, and coached employees on company standards and daily responsibilities.
• Managed inventory, ordered supplies, and monitored stock levels.
• Handled cash management, sales reporting, and daily financial transactions.
• Resolved customer concerns professionally and maintained strong customer relationships.
• Delegated tasks, monitored performance, and ensured operational goals were achieved.
• Maintained a clean, organized, and safe work environment.

Food Business Assistant - Family-Owned Business

• Assisted with daily food preparation and business operations.
• Provided friendly, efficient customer service in a fast-paced environment.
• Maintained food safety and sanitation standards.
• Restocked inventory and assisted with opening and closing duties.
• Worked collaboratively with team members to ensure smooth daily operations.

Dental Assistant / Front Desk Receptionist

• Welcomed patients and provided exceptional customer service.
• Scheduled appointments and managed daily office operations.
• Answered phones, maintained patient records, and processed payments.
• Assisted the dentist during procedures while maintaining a professional and organized work environment.
• Ensured patient confidentiality and efficient office workflow.