Laura Keenan

Emergency Medical Technician

Talent

Austin, TXMember since October 27, 2026

Basic life supportVital signs monitoringCPR and first aidCritical decision-making skillsDirect patient careVital sign assessmentEmergency vehicle operationProblem-solving

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Basic life supportVital signs monitoringCPR and first aidCritical decision-making skillsDirect patient care

About

Emergency Medical Technician who is empathic and collaborative, dedicated to providing high-quality care and support to patients in emergency situations. Strong communication and teamwork skills ensure effective coordination with medical professionals and patients, enhancing overall efficiency and responsiveness.

Experience

Emergency Medical Technician - Lee County EMS - Giddings, TX

(2026-06)

Demonstrated ability to assess patient condition and determine appropriate course of action, while remaining calm under pressure.
Ensured accurate documentation of all patient encounters according to established protocols.
Treated patients in both emergency and non-emergency settings.
Routinely monitored vital signs such as pulse rate, blood pressure and respiration rate.
Utilized exceptional communication skills to interact effectively with patients, families and other healthcare professionals.

Home Renovations - BUILT BY HER LLC - Austin, TX

(2020-02 - 2026-06)

Company owner with experience in all facets of home improvement that includes: Renovation, repairs, and custom installations. Properly assesses client needs, develops tailored plans, and executes high-quality work on time within a budget. Recognized for delivering craftsmanship, attention to detail, and consistently meeting client expectations.

Electrical Technician - STEELHEAD - San Antonio, TX

(2016-05 - 2020-02)

Worked as an Electrical Technician installing and troubleshooting automated trailer-mounted water purification systems under general supervision of shop manager and Engineers. Tasks included: installing channel, PLC wiring, wire pulling, component hookup, troubleshooting, and testing. Quickly promoted and given substantial raises for work ethic, technical knowledge, efficiency, and workmanship. Trained and coached new hire electrical technicians.

Billing Specialist - HVHC VISIONWORKS - San Antonio, TX

(2014-02 - 2016-02)

Prepared, submitted, and cleaned claims from various insurance companies. Analyzed and corrected first pass rejected claims to resubmit for payment. Researched and performed all primary and secondary billing claim status follow up activities. Reviewed, evaluated and processed all claim appeals through resubmission to insurance carriers. Researched and recommended any third party customer account adjustments and/or write-offs based upon collectability of account. Generated and submitted monthly p

Web Information Processor - PSC Coordinator; Mobile Phlebotomist - BOYCE & BYNUM PATHOLOGY LABORATORIES - Edmond, OK

(2012-06 - 2014-12)

Managerial position responsible for managing client test ordering, order tracking, entering and maintaining current patient electronic data, and billing information. Performed coding functions (ICD-9, ICD-10, CPT, DRG, Occurrence, Revenue and HCPCS). Acted as a point of contact between customer and company. Aggregated daily customer orders and coordinated processing. Trained new technicians and guided them through on-boarding/HR process. Performed quality control. Reviewed, investigated, and res
Mobile Phlebotomist
Served as a traveling technician. Drew, packaged, and processed blood samples from a variety of sites (nursing homes, assisted living centers, etc.) across Oklahoma. Processed STAT samples through local hospitals.

Laboratory Technician - INTEGRIS FAMILY CARE - Yukon, OK

(2009-02 - 2012-08)

Ran laboratory functions for an outpatient clinic with 6-10 doctors at Integris Canadian Valley Hospital. Performed x-rays, set castings/splints, drew blood samples (phlebotomy), administered shots, performed various in-house tests, performed basic nursing functions, and performed record keeping. Coordinated implementation of an enterprise-wide record system in the lab. Trained medical assistant interns in laboratory functions.

Client Specialist - REGIONAL MEDICAL LABORTORY - Oklahoma City, OK

(2004-12 - 2009-02)

Ran satellite facility providing laboratory and pathology services to RML Oklahoma City and Stillwater Medical Center.
Drew blood samples (phlebotomy), prepared specimens, entered orders, performed billing, and numerous other client services.
Followed safety protocols and procedures to maintain a safe working environment.
Prepared labels, forms, reports, and other paperwork related to specimen collection processes accurately and efficiently.
Proficiently operated centrifuges, microscopes, pipettes, syringes, diluters, analyzers, computers, and other lab equipment as needed.
Calibrated instruments as required to maintain accuracy of test results.