Digital Chat Specialist at LPL Financial (2024-01 – Present)
Cross-trained in New Accounts, Account Transfers, and Move Money (2021–2025). Provides expert support via digital chat and email, addresses account-related inquiries, and ensures regulatory compliance.
- Streamlined the onboarding process for new accounts, ensuring financial advisors received accurate, efficient guidance throughout account opening.
- Proactively resolved complex account setup issues, providing real-time support and step-by-step instructions to advisors.
- Collaborated cross-functionally with multiple departments to expedite account approvals and resolve intricate account challenges.
- Delivered expert support via digital chat and email, addressing a wide range of account-related inquiries with clarity and professionalism.
- Processed internal and external fund transfers, distributions, contributions, and gifts, ensuring accuracy, compliance, and timely execution.
- Verified advisor identities and validated all account paperwork prior to providing tracking information, maintaining strict adherence to regulatory standards.
Charge Nurse at Evergreen Health Care (2019-10 – 2021-12)
Provided comprehensive care for high-needs patients, managed medical supplies, and coordinated with interdisciplinary teams.
- Provided comprehensive care for a high-needs patient, including feeding tube management, tracheostomy care, medication administration, and range-of-motion exercises.
- Ordered, tracked, and managed medical supplies efficiently while coordinating physician appointments and patient transportation.
- Collaborated with interdisciplinary teams to ensure quality patient care and continuous monitoring of patient progress.
Charge Nurse at Clear Creek Nursing and Rehabilitation (2018-11 – 2019-09)
Managed over 30 patients with medication administration, admissions, and individualized care plans.
- Managed over 30 patients, delivering medication administration, admissions, and individualized care plans.
- Scheduled appointments, communicated updates with families, and ensured smooth patient information flow and coordination.
- Oversaw supplies and emergency orders, supporting clinical efficiency and uninterrupted patient care.
Charge Nurse & Wound Care Nurse at Universal Healthcare and Rehab (2018-05 – 2018-11)
Provided comprehensive nursing care and advanced wound management to rehabilitation patients.
- Provided comprehensive nursing care and advanced wound management to rehabilitation patients, ensuring optimal healing outcomes.
- Coordinated interdisciplinary care with physical, occupational, and speech therapy teams, as well as nutrition services, to enhance patient recovery.
- Maintained detailed monthly wound reports and collaborated with physicians to develop effective treatment plans.
Charge Nurse at Holy Angels (2017-08 – 2018-05)
Delivered specialized care for children with physical and mental disabilities, including medication administration and respiratory support.
- Delivered specialized care for children with physical and mental disabilities, including medication administration via G-tube and respiratory support.
- Assisted with staff supervision, delegated assignments, and ensured adherence to safety protocols and care standards.
LPN, Internal Medicine / Gastroenterology at CareMont Medical / Employer Solutions Staffing Group (2017-06 – 2017-08)
Conducted pre-visit assessments and assisted physicians with examinations and procedures.
- Conducted pre-visit assessments, including medication reconciliation and allergy verification, ensuring patient safety and accurate records.
- Assisted physicians with examinations and procedures while preparing patients and documenting information in EHR systems.
- Educated patients on post-procedure care and medication regimens, enhancing treatment compliance and patient satisfaction.
LPN Charge Nurse / Assistant Clinic Nurse at Maryknoll Sisters (2011-01 – 2016-03)
Delivered compassionate nursing care to retired nuns, managed medications, wound care, and coordinated physician visits.
- Delivered compassionate nursing care to retired nuns, managing medications, wound care, daily living activities, and fall prevention strategies.
- Coordinated physician visits, inventory management, billing reports, and medication approvals, ensuring smooth operational workflows.
- Collaborated with interdisciplinary teams to optimize patient care, operational efficiency, and resident outcomes.
LPN Per Diem Float Nurse at Liberty Nursing and Rehab Center (2008-08 – 2011-01)
Provided full-spectrum nursing care across rehab, Alzheimer's, and long-term care units.
- Provided full-spectrum nursing care across rehab, Alzheimer's, and long-term care units, ensuring consistent, quality patient support.
- Conducted resident admissions, administered medications, and coordinated with transportation and healthcare teams to streamline patient services.
Treatment Nurse / Unit Manager at Golden Living Center (2005-12 – 2008-08)
Developed skin care protocols and led wound care initiatives. Coordinated patient care plans with multidisciplinary teams.
- Developed and implemented skin care protocols to prevent pressure ulcers and led all wound care initiatives.
- Coordinated patient care plans with multidisciplinary teams, ensuring timely interventions, quality outcomes, and improved patient satisfaction.
