Lauren Marsella
Sales/Brand Ambassador
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About
Creative and driven Communication Studies graduate with experience in marketing, public relations, social media, content creation, professional writing, and customer engagement. Skilled in developing compelling content, supporting brand initiatives, building strong relationships, and effectively communicating with diverse audiences. Proven ability to collaborate within team environments, manage responsibilities in fast-paced settings, and contribute innovative ideas to achieve organizational goals.
Passionate about creating meaningful connections through strategic communication and delivering exceptional experiences for clients, customers, and team members.
Experience
Sales/Brand Ambassador - Rooftop Power - Warwick, RI
- Learned and applied marketing and sales strategies through door-to-door outreach and company events, building strong communication skills and confidence in engaging with diverse audiences.
- Developed content creation skills by using drones to film completed home improvement projects, edited video content, and conducted interviews with homeowners.
- Gained knowledge on providing homeowners with valuable information, offering the best services and experience.
Social Media & Marketing Assistant - MPower Training & Fitness - Woonsocket, RI
- Developed engaging social media content that aligned with brand identity, messaging, and marketing objectives.
- Assisted with graphic design, copywriting, and promotional materials to support business growth.
- Contributed creative ideas for campaigns, content strategies, and audience engagement initiatives.
- Supported efforts to strengthen brand awareness and improve online presence.
Blog Writer - URI Campus Recreation Marketing Team - Kingston, RI
- Created written content that supported organizational goals, brand messaging, and audience engagement strategies.
- Conducted interviews and collaborated with team members to develop relevant and impactful stories.
- Participated in marketing discussions and strategy meetings to support content development.
- Enhanced professional writing, storytelling, and digital communication skills.
Writing Intern - Warwick Beacon - Warwick, RI
- Researched, interviewed, wrote, and published articles covering relevant community topics.
- Edited and proofread content to ensure accuracy, clarity, and adherence to publication standards.
- Collaborated with editors and fellow writers to meet deadlines and maintain high-quality work.
- Strengthened skills in journalism, research, interviewing, and professional communication.
Team Member - URI Club Rowing Team - Kingston, RI
- Demonstrated discipline, commitment, and accountability through consistent team training and competition preparation.
- Collaborated with teammates to improve performance, communication, and overall team success.
- Applied strategic direction and maintained focus in high-pressure competitive environments.
Host, Food Runner & Server - Pat’s Italian Restaurant - Coventry, RI
- Delivered exceptional customer service by creating welcoming and positive guest experiences.
- Managed multiple responsibilities in a fast-paced restaurant environment while maintaining professionalism.
- Communicated effectively with team members to ensure efficient operations and excellent service.
- Assisted with guest relations, takeout coordination, table management, and daily restaurant needs.
- Maintained a positive attitude and contributed to a supportive team culture.
Lifeguard - Quidnessett Country Club - North Kingstown, RI
- Ensured the safety and well-being of guests while providing professional and attentive customer service.
- Responded to emergency situations, administered first aid and CPR, and followed safety protocols.
- Communicated clearly with members and guests while enforcing rules in a respectful manner.
- Maintained a safe, organized, and welcoming environment for individuals of all ages.
Lifeguard - Bonnet Shores Beach Club - Narragansett, RI
- Monitored beach safety while delivering exceptional service in a high-volume environment.
- Responded effectively to emergencies and provided first aid and CPR when required.
- Enforced safety guidelines while maintaining positive relationships with guests and members.
- Created a welcoming atmosphere through clear communication and professionalism.
Swim Instructor - Lauren’s Swim Lessons - Coventry, RI
- Provided personalized swimming instruction to children of various ages and skill levels.
- Created a safe, encouraging learning environment focused on confidence-building and skill development.
- Taught essential swimming techniques including floating, underwater skills, and proper stroke mechanics.
- Adapted instruction methods to meet individual learning needs and abilities.
Kayak Instructor - L.L.Bean - East Greenwich, RI
- Instructed individuals and groups on kayaking techniques, safety procedures, and equipment use.
- Guided participants in developing confidence and comfort while kayaking in various conditions.
- Taught proper paddling techniques, strokes, and advanced skills while maintaining a safe environment.
- Delivered engaging instruction while providing excellent customer service to participants.
Education
Bachelor of Arts - Communication Studies - University of Rhode Island