Head Of Quality/QMS
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Certified Quality Manager with over 15 years of experience leading organizations to operational excellence through ISO-aligned Quality Management Systems(eQMS),including ISO 9001:2015. Proven track record in strategic process standardization, quality audits, and cross-functional team leadership to drive measurable business growth.
Belt with expertise in critical-to-safety and critical-to-quality process innovation, data-driven performance strategies,and continuous improvement initiatives. Trusted partner to senior leadership, driving enterprise-level process excellence through strategic initiatives that align quality with business goals. Experienced in both startup and enterprise environments, with a forward-looking approach.
Built and implemented ISO 9001-compliant QMS frameworks across 4 organizations, boosting audit readiness and improving process consistency by 35%.
Implemented and streamlined document and change management, reducing audit discrepancies by 15% and quality defects by 20%
Improved project delivery KPIs by 30%by integrating agile methodologies and automating QA processes using eDMS tools
Achieved zero non-conformities in ISO audits across global sites through governance, training, and process standardization on schedule and in budget.
Led and developed quality teams of up to 25 members,mentoring future leaders and enhancing cross-functional collaboration.
Deployed enterprise-wide eQMS/eDMS platforms in organizations with 25–1,000+ users, reducing processing time by 50% and improving compliance visibility by 60%
