Lawrence Hawelu
Experienced and dedicated professional with a strong background in customer service, security, and facility maintenance
Hire this person
Send a job offer directly to this candidate
About
Experienced and dedicated professional with a strong background in customer service, security, and facility maintenance. Skilled in high-pressure environments with a keen ability to interact with customers and maintain operational efficiency. Adapt at problem-solving, teamwork, and upholding high service standards.
Experience
Security Officer at Green Valley Ranch Casino (2025-06 – Present)
Maintained safety and security of guests, staff, and property in a high-traffic casino hotel environment. Conducted routine patrols of the casino floor, hotel premises, parking structures, and restricted areas. Responded promptly to security incidents and guest concerns.
- De-escalated conflicts and disputes while ensuring compliance with all gaming regulations.
- Completed detailed incident and duty activity reports.
- Collaborated with local law enforcement and emergency responders when necessary.
- Demonstrated excellent interpersonal skills and professional security presence.
Transportation Security Officer at Department of Homeland Security (2020-09 – 2024-03)
Ensured the safety and security of passengers, personnel, and airport locations. Conducted security screening operations and baggage inspection to prevent dangerous materials from entering the airport environment.
- Provided excellent customer service while adhering to strict security protocols.
Water Feature Maintenance at Wailpouli Beach Resort (2006-10 – 2010-08)
Maintained and repaired water features, ensuring functionality and cleanliness. Monitored equipment and resolved maintenance issues with efficiency.
- Collaborated with team members to maintain a high standard of maintenance services.
Valet Attendant at Hyatt Waikiki (2005-05 – 2008-03)
Greeted guests and efficiently managed vehicle parking and retrieval. Ensured the safety and security of guests' vehicles.
- Provided excellent customer service in a fast-paced environment.
Valet Attendant at Grand Hyatt Kauai (2004-03 – 2005-01)
Assisted guests by parking and retrieving vehicles with efficiency and professionalism. Maintained a well-organized vehicle parking system.
- Maintained organization and efficiency in the valet service area.
Barista at Starbucks (2005-03 – 2005-05)
Prepared and served beverages and food items according to company standards. Delivered friendly and efficient customer service.
- Maintained cleanliness and organization of the workspace.
Busser/Food Runner at Wailani's (2002-08 – 2003-05)
Assisted waitstaff by delivering food and clearing tables efficiently. Ensured restaurant cleanliness and guest satisfaction.
- Worked in a fast-paced restaurant environment paying close attention to detail.
Education
Diploma – Kapaa High School (1999 – 2003)
