Office Assistant - Carr and Associates - 44 Old Hall Street, Liverpool, L3
(2019-06 - 2019-08)
- Customer Service - Answering phone calls and emailing clients
- Organising Files - Placing files in alphabetical order
- Cleaning the office - Hoovering the carpets and cleaning the tables in the staff room
Online Picker - Iceland - 22 Speke Road, Garston, Liverpool, L19 2PA
(2021-01 - 2021-06)
- Cooperation - Used teamwork skills to achieve the daily order completion goal as efficiently as possible
- Flexibility - Worked both day shift, which starts at 8AM and early morning shifts, which starts at 3AM
- Attention to detail - Accurately picked and packed high-volume orders, substituting goods if original wants are unavailable
Canine Attendant - Small Paws - Garston, Liverpool L19 9AD
(2021-09 - 2022-04)
- Independence - Worked alone with a small group of dogs, while maintaining the daycare and managing stressful situations.
- Customer Service - Speaking with customers during dog pick-ups and drop offs, taking notes of the customers details and answering phone calls, emails and social media messages.
- Administrator - In charge of all social media including Instagram and Facebook, uploading photos and videos and advertising the company.
- Time Management - Taking on multiple tasks at once and ensuring everything is completed before the daycare closes.
Dog Handler - No More Kennels - Riverside Trading Estate, Warrington WA5 2UL
(2022-05 - 2022-12)
- Flexibility - Worked both 12 hour day and night shifts using time management to make sure everything is finished in time for the shift swap.
- Independent work - Working night shifts alone with up to 100 dogs
- Supervision - Supervised 10 or more members of staff by creating a daily plan which indicated where the staff member was located during the day and what time their breaks were.
- Customer Service - Took on the receptionist role, Talking to hundreds of dog owners every day, reading their dogs notes, Answering phone calls and emails, answering enquiries on the booking app, Propet. Answering any questions from new clients and giving them codes to access the CCTV to watch their dogs throughout the day.
- Self-employed Role - Filling in an invoice monthly, working out the amount of hours worked and taking 10% off each home boarding and dog walk.
- Working from Home - Taking dogs home to look after 24 hours a day, walking and feeding them while taking photos to send to the work group chat.
- Canine Healthcare - Administering medication such as insulin injections, tablets, liquid medication, drops and creams. Health checking every dog daily and nightly, checking every part of their body and making notes. Taking dogs to the vets if needed or taking them home to provide further care for them.
- Canine Enrichment - Walking multiple dogs at once, playing with the dogs to stop them from becoming bored. Bonding with both dog and human aggressive dogs, providing them with other enrichment as they couldn't play with the others. Taking dogs to the beach or on forest walks, if their owner requested for us to do so.
- Canine Nutrition - Prepping dogs teas in the day shift and their breakfasts during the night shift. Each dog would have their own individual diet. Worked with raw, dry and wet food and placed them in the fridge to keep them fresh. Boiling chicken for any sick dogs.
- Cleaning - Disinfecting the entire dog hotel alone, Washing all dog blankets and drying them, changing the bins and cleaning the reception during the night shift.
Store Assistant - Home Bargains - 200-202 Aigburth Road, Aigburth, Liverpool L17 9PE
(2023-09 - 2024-10)
- Flexibility - Working different types of shifts at different times and lengths varying from 4 hours to 10 hour shifts.
- Reliability - Willing to always cover shifts where needed.
- Handling money - Working on a till, handling large amounts of money both cash and card.
- Customer service - Helping customers with questions, returns and helping them find items around the shop.
- Inventory Management - Keeping the warehouse and shelves tidy and organised, restocking the shelves and rotating the fresh food.
