Lee

Exemplary Volunteer offering telephone etiquette, social media knowledge, and interpersonal skills. Educated individual with desire to assist individuals. Brings outgoing personality and contagious positive nature.

Volunteer at Parks, City of Albuquerque (2022-05 – Present)

• Refill pet bags at dispenser
• Create mutt mitt protocol
• Clean up trash and branches
• Weed flower beds
• Report graffiti and other park issues
• Sanitize play equipment

Pharmacy Technician Work Study at Highland Pharmacy (2020-11 – 2021-03)

• Teamed with peers, technicians and pharmacists to prioritize and complete orders.
• Prepared and processed medical insurance claim forms and records.
• Ensured compliance with state and federal pharmacy laws and regulations.
• Monitored prescription refill requests and communicated with patients regarding their status.
• Resolved customer complaints in a timely manner while maintaining professionalism at all times.
• Maintained proper storage and security conditions for drugs.
• Implemented and followed pharmacy protocols for medication disposal and waste management.
• Received and stored incoming supplies and informed supervisors of stock needs and shortages.
• Collaborated with other healthcare professionals to ensure optimal patient care.
• Verified prescriptions and drug labels, documents and packages.
• Provided exceptional customer service, addressing patient questions and concerns with empathy.
• Received payment from customers and processed credit card transactions when necessary.
• Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
• Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.

Hospitality And Tourism Management – Central New Mexico Community College

Bachelor of Science – Santa Clara University

Pharmacy Technician – University of New Mexico