Letisha Woellhof

Senior level sales professional with a proven track record in client relations and fostering lasting rapport. I have a strong commitment to integrity and strive for excellence in all endeavors.

Key Account Manager at J.J. Keller and Associates (2023-10 – Present)

• Sell 5 SaaS product lines to over 300 dedicated accounts
• Responsible for all phases of the sales cycle from initial contact to finalization
• Remotely interfaces with 50+ customers a day scheduling on average 2 demos a day
• Maintain extensive knowledge in D.O.T., OSHA and EHS compliance programs ensuring comprehensive client support
• Qualifies accounts as needed to determine sales opportunities and identify additional contacts/buyers
• Services all customers internal and external, in a professional manner
• Resolves customer service and minor IT opportunities in a timely manner to the mutual satisfaction of both the company and the client

National Admissions Advisor at ThriveDX (2022-02 – 2023-10)

• Managed 350 dedicated accounts on a rotating basis every 5 wks while successfully building the relationship for the client success team to transition students for long term retention
• Responsible for retention and success of students in providing the resources necessary for graduating the program
• Demonstrated system capabilities, demo SaaS and LMS programs for student success, and address general student needs
• Determined and execute the most effective "save" strategies for accounts at most risk of churn
• Demonstrated Salesforce CRM and Canvas LMS for everyday use as well as Student success

Senior Account Manager at ECPI University (2013-12 – 2022-02)

• Provide excellent customer service to potential students through consistent and effective outreach and follow-up
• Make outbound calls to prospective students who have expressed interest in attending
• Meet with potential students to accurately explain program offerings; discuss and advise suitable programs in accordance with the student's interests, qualifications and career goals
• Lead call reviews and improvement meetings for team weekly
• Complete and evaluate team activity reports
• Utilize the CampusVue, Campus Nexus, Velocify and DocuSign systems for daily recordkeeping
• Adhere to a strict code of ethics and comply with all CTS policies and procedures, state and federal laws and accrediting body regulations
• Assist in planning and implementation of On-Campus and off Campus events
• Implemented training programs for all new hires within the military admissions department demonstrating leadership and mentorship skills
• Develop and lead interdepartmental communication training for process improvement
• Promoted to Senior military advisor within 6 months

Photographer/Owner at Unforgettable Images (2008-10 – 2011-01)

Photolab Department Manager at Walmart (2002-08 – 2008-10)

Bachelor of Science in Psychology – University of Phoenix

Professional Photography – Colorado Mountain College