Lexi Pangle

Versatile professional with more than 20 years of healthcare revenue-cycle, medical billing, patient-account, payment-posting, administrative, training, and customer-service experience. Extensive background in insurance billing and follow-up, collections, benefit verification, reimbursement auditing, credentialing, contracting, procedure development, and staff training. Additional recent experience in K-12 education and higher-education student support.

Substitute Teacher at Sunnyside School District (2022-09 – Present)

• Provide classroom instruction across subjects for grades 1-12, adapting quickly to varied curricula, procedures, and student needs.

Office Administrator / Medical Biller / Payment Poster at Fastex Advanced Mobile Imaging (2023-09 – 2026-02)

• Performed initial, secondary, and collection billing and follow-up for all lines of business.
• Verified billing and diagnosis codes, posted electronic and paper payments, reconciled monthly payment batches, maintained billing procedures, and supported insurance credentialing.

Revenue Cycle Auditor / Medical Biller / Payment Poster at Mid Valley Community Clinic (2021-05 – 2024-11)

• Performed initial, secondary, and collection billing and follow-up in a Rural Health Clinic setting and posted insurance and patient payments.
• Created medical-record auditing processes, audited payments for correct contracted rates, and trained staff on changes needed for contract compliance.

Lead Writing Center Consultant at Yakima Valley College (2020-09 – 2023-02)

• Provided reading and writing support to ELL and non-ELL students, maintained consultation records, and contributed to weekly team meetings.

Collections at IQ Data (2018-07 – 2019-04)

• Located clients with rental debt and worked with them to identify options for resolving outstanding balances.

Sales Representative at Lincare (2017-01 – 2017-08)

• Built provider relationships, coordinated vendor meetings, educated patients and providers on medical equipment, and assisted with insurance paperwork.

In-Home Caregiver at Private Family Care (2012-07 – 2017-08)

• Provided full-time live-in caregiving, household management, and coordination of medical appointments.

Patient Accounts Representative / Payment Poster at Bristol Bay Area Health Corporation (2009-09 – 2012-07)

• Performed billing and insurance follow-up for hospital, mental health, air ambulance, DME, optometry, dental, pharmacy, and physician services.
• Posted payments; handled physician credentialing and insurance contracting; developed billing procedures; trained employees; collected patient payments and established payment arrangements.

Patient Accounts Representative / Payment Poster / Contract Assignments at Healthcare Resource Group (2006-06 – 2009-09)

• Supported Bristol Bay Area Health Corporation, Sitka Community Hospital, Gritman Medical Center, and Prosser Memorial Hospital.
• Performed billing, insurance follow-up, collections, and payment posting across Medicare, Medicaid, Tricare, Premera, commercial insurance, workers' compensation, Veterans, TPA, and other payer groups.
• Created billing procedures and training manuals, trained staff, collected patient payments, and supported physician credentialing.

Patient Accounts Representative at Prosser Memorial Hospital (2005-04 – 2006-06)

• Performed insurance follow-up for hospital, therapy, anesthesia, and ambulance accounts involving Premera, Washington Medicaid, Healthy Options, Basic Health, and Oregon Medicaid.

Patient Accounts Representative at Kennewick General Hospital (2002-02 – 2005-03)

• Performed initial billing and follow-up for hospital and therapy accounts involving Premera, Group Health, L&I, Medicare, Washington Medicaid, TPA, and commercial insurance.

Patient Accounts Representative at Sunnyside Community Hospital (2000-12 – 2002-02)

• Performed secondary billing and follow-up on Premera, Group Health, Healthy Options, Basic Health, and commercial accounts; collected patient payments and established payment arrangements.

Master of Business Administration – Western Governors University (2026-07)

Bachelor's in Elementary Education in Elementary Education – Western Governors University (2025-01 – 2026-04)

Associate in Art – Yakima Valley College (2019-06 – 2021-03)