Lilly Silva

Reliable and personable hospitality professional with experience in fast paced restaurant and lounge environments. Known for exceptional service, attention to detail, and the ability to multitask efficiently under pressure. Dedicated to ensuring guests have memorable and enjoyable dining experiences.

Server - EGGSTACY

(2025-08 - 2026-01)

• Managed multiple tables efficiently in a fast paced brunch rush
• Pre bussed and reset tables quickly for high turnover
• Have strong knowledge of menu items, specials, and allergens
• Stay composed and positive under pressure during peak hours

Server - MOLCAXETE COCINA MEXICANA - Phoenix, AZ

(2025-07 - 2026-01)

• Take and serve drink orders, ensuring accuracy and timeliness in a busy setting
• Upsell cocktails and appetizers to boost check averages
• Greet and seat guests with professionalism and warmth, enhancing first impressions
• Maintained clean, organized front of house environment while managing waitlist and reservations

Server - MELLOW MUSHROOM PIZZA BAKERS - Phoenix, AZ

(2023-10 - 2025-07)

• Delivered exceptional service to guests in a high volume dining atmosphere
• Resolved guest concerns quickly, maintaining high customer satisfaction
• Trained new staff in customer service standards and restaurant procedures
• Ensured cleanliness and organization in front of house at all times

Server - SUGARCANE LOUNGE - Phoenix, AZ

(2024-10 - 2025-02)

• Managed multiple tables efficiently, ensuring all guests' needs were met promptly
• Provided attentive and friendly service in a high energy nightlife environment
• Promoted specialty drinks and bottle service, increasing nightly sales
• Maintained composure and professionalism in a fast paced, late night setting
• Resolved guest concerns quickly and professionally to ensure customer satisfaction and repeat business

Moon Valley High School (2019-05)