Lilly Zerbe

Reliable and hardworking high school senior with customer service, cashier, and retail experience. Experienced in working directly with customers, handling cash and registers, maintaining clean and organized work areas, following instructions, and staying productive during busy shifts. Known for a positive attitude, strong work ethic, and willingness to help wherever needed.

Retail / Customer Service Associate at Cracker Barrel (2026-01 – 2026-04)

• Provided customer service and assisted customers with questions, requests, and purchases.
• Operated the cash register and handled transactions accurately and professionally.
• Restocked merchandise, organized displays, and helped maintain an orderly retail environment.
• Assisted with cleaning, store upkeep, and general duties needed to keep the workplace running smoothly.
• Followed workplace procedures and adapted to changing tasks and customer needs.

Cashier / Customer Service at Cicis Pizza

• Worked at the cash register and handled customer transactions.
• Provided friendly, helpful customer service and assisted customers with their needs.
• Maintained a clean and organized work area while completing assigned tasks.
• Worked efficiently in a busy restaurant environment and followed instructions.

Customer Service / Sales Associate at Rocky Mountain Chocolate Factory (2023-04 – 2024-01)

• Greeted customers and provided friendly service throughout shifts.
• Operated cash registers and handled cash and change accurately.
• Maintained a positive, professional attitude while working for extended periods.
• Cleaned and maintained the workplace, including mopping and cleaning glass/windows.
• Adapted quickly to new tasks and helped coworkers when needed.
• Received frequent positive feedback from employers, coworkers, and customers for work ethic and customer service.

High School Diploma – Mount Tabor High School (2027)