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Lily Freeman

Lily Freeman

Client Services and Community Outreach Specialist

Talent
BostonMember since June 29, 2026
Client ServicesMicrosoft OfficeSpanishLegal AssistantAdministrative AssistantSalesforce Administrator
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Client ServicesMicrosoft OfficeSpanishLegal AssistantAdministrative Assistant

About

Experienced legal assistant looking for a new position after my term of service with the Commonwealth Corps ended.

Experience

Client Services and Community Outreach Specialist at Project Citizenship (2025-08 – Present)

  • Providing personalized case support to upwards of 500 immigrants going through the naturalization process
  • File preparation and management for all clients Project Citizenship serves
  • Identifying and reaching out to over 400 local partners to increase client reach
  • Creating a database and map of more than 600 partners to continue outreach

Student Worker Manager at Wellesley College ADA (2024-09 – 2025-05)

  • Tracking and managing schedules for 20 students workers
  • Resolving interpersonal conflicts and ensuring compliance with safety protocols
  • Creating and distributing standard operating procedures for staff

Intern, Environmental Policy at United States State Department (2024-05 – 2024-07)

  • Drafted papers for senior level officials for international meetings with ambassadors, senior officials, and the general public
  • Provided guidance to US UN negotiators on multiple resolutions to advance US interests
  • Analyzed historical data on environmental policy in the UN to find trends

Data Entry Intern at USDA Forest Service (2023-10 – 2024-04)

  • Reviewed and analyzed 10 years of historical forest health reports from federal lands in Idaho and Montana
  • Identified and inputted data on severity, location, and type of tree diseases and invasive insects
  • Created database on forest health in Montana and Idaho for a future mapping project

Water Quality Intern at Department of Conservation and Recreation (2023-06 – 2023-08)

  • Measured and monitored water quality in the Wachusett Reservoir, a large drinking water source of Boston
  • Mapped Wachusett Watershed drainage structures across 4 towns using ARCGis
  • Investigated waterways through in person and virtual site visits to identify potential contamination sites

Education

Double B.A in Political Science and Environmental Studies – Wellesley College

Skills

Client Services and Community Outreach Specialist

Reviews

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