Kris Corliss

Client-facing professional with experience in consultative sales, territory account management, and high-volume customer relationship ownership. Proven ability to manage pipelines, build long-term client relationships, and drive conversions through personalized communication and needs-based selling. Experienced working across B2B and B2C environments with a focus on customer experience, retention, and revenue growth.

Regional Client Communications Coordinator - Windsor Communities - Boston, MA and NYC

(2024-05)

• Manage a pipeline of prospective clients across a regional portfolio, acting as the primary point of contact from initial inquiry through final conversion.
• Guide prospects through a consultative decision-making process, aligning customer needs with best fit communities to drive both satisfaction and conversion while building trust through personalized communication and consistent follow up.
• Monitor and adjust outreach strategies based on prospect behavior, improving response rates and overall conversion performance.
• Consistently meet and exceed sales and conversion targets by effectively managing pipeline activity and prioritizing high-intent prospects.
• Identify trends in prospect needs, objections, and behavior, sharing insights with internal teams to improve sales strategy and customer experience.
• Proactively address prospect concerns, objections, and barriers to conversion by offering tailored solutions and alternative options.
• Contribute to a centralized sales model supporting multiple markets, helping scale consistent customer experience and sales processes across regions.

Sales and Marketing Specialist - Windsor Communities - Boston, MA

(2024-05)

• Delivered high-conversion, consultative tours for prospective residents, tailoring presentations to individual needs while showcasing community value across a portfolio of apartment communities.
• Maintained a 25%+ closing ratio by building rapport, identifying client needs, and guiding prospects through the decision-making process.
• Served as a primary point of contact for prospects, handling follow-ups, objection handling, and application support to drive conversions and ensure a seamless and high-touch customer experience.
• Assisted with property marketing initiatives and resident events to strengthen community engagement and brand perception.

Territory Sales Representative - Fabrizia Spirits - Salem, NH

(2021-11 - 2023-05)

• Managed multi-state B2B sales territory (MA, NH, ME, VT), driving revenue growth through strategic account management and relationship building.
• Developed and maintained long-term partnerships with bar managers, restaurant owners, and retail buyers to increase product placement, reorder volume, and brand loyalty.
• Partnered with distributors to develop sales strategies, coordinate promotions, and expand market presence.
• Consistently met and exceeded quarterly sales targets across all markets through pipeline management and proactive outreach to new and existing accounts.
• Led in-person brand activations and tastings, combining B2B account representation with direct consumer engagement to educate customers, build demand, and encourage customer-driven requests that supported account conversions and product adoption.

Bachelor of Arts - Psychology - University of New Hampshire (2017-08 - 2021-05)