Lina Luna
Customer Service
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About
Experienced and exceptional customer service and retail associate with friendly, quality-driven, interpersonal and relationship building abilities.
Experience
At Your Service - Return Center Seasonal Associate
Macy’s Herald Square, New York, NY, October 2024 - January 2025
- Ran register for returns, sales and credit card payments
- Ran for online order pick-ups
SanTan Fireworks, Tolleson, AZ, June 2024 – July 2024
- Ran the daily operations of the firework tent
- Hired and trained staff
- Set up displays and products
- Ran POS and Credit Card machine
Storage Solutions, Chandler, AZ, March 2018 – January 2019
- Assisted customers with rentals of storage units
- Answered phone calls and emails and made collection calls for delinquent accounts
- Cleaned units after move out
Estrella Mountain Community College, Avondale, AZ, May 2015 - May 2016
- Facilitated open lab for students in multimedia classes
- Tutored students in Adobe and Microsoft Office applications
- Co-sponsored Multimedia Technology Institute Club meetings
Education
Business Management Classes
Grand Canyon University, Phoenix, AZ, May 2017
Associate of Art
Estrella Mountain Community College, Avondale, AZ, May 2016
Associate of Applied Science in Computer Application Technology
Estrella Mountain Community College, Avondale, AZ, May 2014
General Education Diploma
Department of Education, Avondale, AZ, 1992
