Senior Sales and Property Care Manager - Sunline Landscape - Draper, UT
(2021-01 - 2024-12)
Managed portfolio of up to 20 high-end residential landscape accounts. Responsible for quality control and sales across the entire department
- Personally bid and sold all new maintenance contracts for the company, successfully securing new clients for record breaking departmental growth during my tenure
- Proposed and sold landscape improvements by presenting creative solutions and generating estimates, surpassing all personal KPIs
- Coordinated with wholesale nursery professionals across the country to procure the highest quality plant material for my clients, brokering best pricing for my company to help drive profits
- Responsible for all customer service and communication with property owners, meeting and exceeding expectations for client relations on all accounts, building trusting relationships that generated sales
- Analyzed local market segments to help implement successful marketing campaigns to drive new sales
- Promoted company at trade shows and recruiting events, positively representing the brand and enhancing awareness of our services
- Used horticultural expertise, data analysis, and a keen eye for detail to conduct audits of maintenance accounts company-wide to help maintain quality and increase profitability
Director of Elite Gardens and Sales - Lambert Landscape Company - Dallas, TX
(2018-01 - 2021-12)
Oversaw high-end residential maintenance department of 60+ employees
- Bid and sold all new maintenance contracts
- Managed client satisfaction and quality assurance across the entire department, with a strong ability to retain accounts over time
- Designed executive level strategies for meeting overall company objectives and budgets
- Managed a small portfolio of elite accounts
- Coordinated all departmental operations, with a focus on safety, quality, and profitability
- Brokered best pricing with vendors for products and contracted services
- Oversaw horticultural standards and best practices for department
Senior Account Manager and Director of Gardens - Clint Horticulture - Dallas, TX
(2014-01 - 2018-12)
Managed portfolio of high-end residential landscape accounts
- Managed crews in performing landscape maintenance services
- Handled all customer service and communication
- Served as liaison between clients and other company departments
- Involved in proposing and selling landscape improvements
- Coordinated with nursery professionals and contractors
Greenhouse and Trial Garden Supervisor - Dallas Arboretum and Botanical Garden - Dallas, TX
(2012-01 - 2014-12)
Involved in all aspects of daily greenhouse and trial garden operations
- Managed purchasing and inventory of seeds, cuttings, and container plants
- Supervised greenhouse and field growing activities
- Responsible for planting and maintenance of trial gardens
- Assisted in trial garden data collection
Garden Center Nursery Technician and Sales Associate - The Natural Gardener - Austin, TX
(2010-01 - 2012-12)
Performed all duties associated with merchandising, sales, and customer education
- Management and retail sales of nursery inventory
- Coordinated with wholesale growers on deliveries and quality control
- Handled merchandising of new product
