Lindsey Rasmussen

A dedicated team leader with 2 years of experience in customer service. Skilled in working with a high volume of customers and handling high pressure situations. Recognized for paying close attention to detail and maintaining a polite demeanor.

Certified Training Lead at Swig (2025-12 – Present)

• Trained team members to operate the store.
• Supported the training and operation of new store openings in other locations.
• Used monthly trackers to benchmark team goals to maintain store environment and efficiency.
• Managed store schedules and inventory.

Shift Lead at Swig (2024-12 – 2025-12)

• Collaborated with my team to address customer needs, solve problems, & ensure efficient store operations.
• Managed daily cash drawer counts, ensuring accurate balances and secure cash handling
• Accurately processed high-volume cash and card transactions and maintained a positive customer experience.
• Answered customer inquiries in person and over the store phone

Customer Service Team Member at Swig (2024-07 – 2024-12)

• Opened and closed the store, ensuring operational readiness and adhering to security procedures.
• Assisted customers with purchases & product inquiries while maintaining a high standard of customer service.
• Built positive relationships with customers through clear communication, patience, and problem-solving.
• Maintained store cleanliness and followed health code procedures.

– Jordan High School (2026-09)