Lisa Arache

Professional and organized Operations Coordinator/Administrative Assistant with 24 years of experience providing administrative support to executive-level staff and over 80 staff members at a time. Interfacing with facility management and IT. I possess strong multi-tasking skills, with ability to simultaneously manage several projects and schedules. Excellent public-facing point person for clients, customers, vendors and equipment and service providers. Tech savvy efficiency focused.

Perform receptionist administrative assistant customer services responsibilities including answering Multi-line phone system, taking and distributing messages, faxing, and copying, greeting internal and external visitors in a professional manner. Manages multiple schedules via Outlook, oversees daily operations for three office locations consisting of 87 employees. Acted as point person during Covid-19 for all employees at all locations.

Liaison between departments to ensure proper communications and reporting practices. Support multiple departments mainly HR & accounting with several daily and weekly projects. Handle confidential documents for HR department; assist HR Department in scheduling interviews for potential new employees.

Assist accounting department in retrieving and verify receipts to reconcile bank statements. Coordinated and executed comprehensive community donation campaigns, specifically, the agency’s annual turkey drive for families experiencing food insecurity. Demonstrated capacity to provide comprehensive support for executive-level staff, excel at scheduling complex meetings, coordinating detailed travel for all four locations, and managing all essential tasks.

Prepare and keep up to date new employee onboarding handbooks, execute welcome orientation for new hires. All interfaces with IT and Facilities to situate new employees in their workstations as efficiently and stress-free as possible. Implement/Standardized office supplies purchasing and inventory control for all four locations.

Generate UPS & FedEx labels and schedule pickups. Distribution of office documents & mail, prepare letters for lawyer requests and conduct follow-ups, post & maintain company job ads, data entry, prepare/making of behavioral tools for our Behavioral Specialist, maintain conference room, kitchenettes and reception area, Moderate several Excel logs for upper management. Make employee IDs & maintain visitor and employee log, input request into building system thru website, prepare & maintain orientation folder for outside employee trainings, research.

High School Diploma. Some College with Borough of Manhattan Community College.