Lisa H. Thompson

Experienced and licensed financial services and real estate professional with over 20 years of expertise delivering customized banking, investment, and property solutions to high-net-worth individuals. Holds active FINRA Series 7 and Series 66 licenses, with a strong foundation in securities, portfolio management, and regulatory compliance. Proven ability to build and manage long-term client relationships, assess financial risk, and provide strategic guidance in collaboration with wealth and financial advisors.

Adept at offering personalized lending solutions, cross-selling complex financial products, and ensuring full regulatory adherence. Also licensed in real estate with a successful track record in high-value residential transactions, market evaluation, and contract negotiation. Recognized for professionalism, discretion, and a client-centric approach that consistently drives satisfaction and results.

Vice President / Senior Relationship Manager - City National Bank - Santa Monica, CA

(2025-04)

Lead the management and growth of a portfolio of high-value personal and business banking clients by delivering customized financial strategies and exceptional relationship management.

• Serve as the primary point of contact for affluent individuals and businesses, providing comprehensive financial guidance and personalized service
• Cultivate and maintain, long-term client relationships through strategic engagement and needs-based solutions
• Assess clients' financial goals and recommend tailored products and services, including Treasury Management, commercial and personal loans, mortgages, and credit solutions
• Proactively identify new business opportunities and onboard high-net-worth clients to expand market presence and revenue
• Collaborate cross-functionally with internal partners in lending, wealth management, and risk to deliver holistic client solutions
• Monitor account activity to ensure alignment with client objectives, mitigate risk, and maintain regulatory compliance
• Deliver proactive, responsive service to ensure high levels of client satisfaction and retention

Owner/Operator - Vilasa Luxury Life - Marina del Rey, CA

(2025-08)

Resourceful personal concierge providing executive-level support and lifestyle management to high-net-worth clients. Specializing in travel arrangements, event planning, personal organization, and exclusive access to luxury services including private aviation, yachts, villas, and elite experiences. Known for delivering seamless, premium service with absolute confidentiality and precision.

Assistant Vice President/Senior Premier Banker - Wells Fargo Bank - Marina del Rey, Malibu, Pacific Palisades, Santa Monica, CA

(2008-04 - 2025-01)

Provided personalized banking and wealth management services to high-net-worth individuals, with a focus on long-term financial success, relationship development, and regulatory compliance.

• Cultivated and managed a portfolio of affluent clients by delivering tailored financial advice aligned with their individual goals and life stages
• Offered customized banking solutions, including exclusive credit products, premium-rate lending, and specialized deposit strategies
• Consistently exceeded cross-sell targets by identifying opportunities for mortgages, personal and auto loans, insurance products, and credit card solutions
• Conducted comprehensive financial risk assessments and aligned banking strategies with clients' long-term wealth objectives
• Partnered closely with Financial Advisors and Wealth Advisors to coordinate investment planning, estate structuring, retirement strategies, and tax optimization
• Delivered exceptional client service by proactively addressing inquiries and resolving complex concerns promptly and professionally
• Maintained deep knowledge of market trends and emerging financial products to provide timely, relevant advice
• Ensured full compliance with regulatory requirements, including Anti-Money Laundering (AML) policies

Personal Banker 1 & 2 - Wells Fargo Bank - Pacific Palisades, CA

(2005-11 - 2008-04)

Provided high-level customer service and financial guidance to clients, focusing on personalized banking solutions.

• Opened and managed checking, savings, and investment accounts
• Cross-sold financial products including loans, credit cards, insurance, and investments
• Built strong client relationships through needs-based advising and tailored solutions
• Guided clients through loan and credit processes, ensuring compliance and clarity
• Educated clients on new products to enhance their financial well-being
• Resolved inquiries and concerns professionally, maintaining high satisfaction levels

Real Estate Sales Executive - RE/MAX Results - Edina, MN

(2002-05 - 2004-01)

Delivered end-to-end support in buying, selling, and renting residential properties with a focus on personalized service and expert guidance.

• Advised clients on market trends, pricing strategies, and property evaluations
• Conducted showings, open houses, and inspections to highlight property value
• Negotiated deals and managed contracts through closing, ensuring compliance
• Built lasting client relationships and a strong referral network
• Led marketing efforts across multiple platforms to promote listings and drive interest
• Maintained up-to-date knowledge of local real estate laws and market dynamics

Bachelor's - Business & Communications - College of St. Catherine (2002)

Associate of Arts - Communications - Minneapolis Community College (1992)