Ryan

Relationship-focused banking and financial services professional with 10+ years of experience advising affluent households and small business clients on customized financial solutions, investment strategies, and relationship growth. Proven track record in client retention, portfolio management, consultative sales, and cross-functional collaboration. Skilled in building long-term client relationships and guiding individuals and businesses through complex financial decisions.

Family Caregiver & Independent Contractor (2024-01 – Present)

Provided full-time care coordination and financial organization support for family members with Alzheimer's and Dementia.

• Managed scheduling, transportation, household operations, and financial administration.
• Performed independent contract work while managing full-time caregiving responsibilities.

Relationship Banker – Premier Small Business Banking at Wells Fargo (2021-01 – 2024-12)

• Increased customer retention by 20%.
• Managed relationships with small business clients across lending, payroll, and treasury management solutions.
• Advised small and medium-sized business clients on banking transactions, lending solutions, payroll services, and loan forgiveness programs.
• Identified client needs and connected customers with mortgage, investment, and business specialists to deepen relationships and increase product utilization.
• Expanded and retained small business relationships through proactive outreach, consultative needs assessments, and tailored financial solutions.

Senior Brokerage Advisor at Charles Schwab (2012-01 – 2020-12)

Managed and expanded a portfolio of 50–100 affluent households through consultative financial planning, strategic advisory services, and proactive relationship development.

• Drove relationship growth through proactive client engagement and consultative financial reviews.
• Analyzed market trends and economic data to advise clients on investment opportunities.
• Ensured all client transactions complied with financial regulations and industry standards.
• Guided clients to maximize their equity compensation plans.
• Conducted quarterly and annual portfolio review meetings to assess investment performance, evolving financial goals, and major life events.
• Delivered personalized retirement and investment strategies aligned with clients' long-term financial objectives.

Bachelor of Arts in Business, Government, and English – Duquesne University (2001-01)