Lisa Pasley

I have successfully maintained a customer resolution rate of 97% over my tenure with the company. While upholding quality control policies and procedures to increase customer satisfaction.

I have worked remote for four years.Human resources and customer service is my expertise.

I set attainable daily, weekly and monthly goals and game plans for the grievance department. While cross-training new team members, resulting in 17% increase in customer satisfaction ratings from the time I was hired.

I have an associate in Business From University of Houston.