IT Procurement Support Analyst at TEXAS WORKFORCE COMMISSION (2024-12 – Present)
- Perform purchasing work which involves purchasing commodities, equipment, and services in the open market or by contract.
- Work with the requester of a product or service. (if Software, making certain it passes IT Security review)
- Obtain quotes from vendors, gather budget information, and create CAPPS Financial requisitions.
- Provide customer support to the Agency and to vendors.
- Process technology purchase requests through the procurement lifecycle. Review for completeness and compliance with applicable requirements.
- Coordinate with the contract manager or product owner to verify invoices, process receipts, and reconcile outstanding encumbrances.
- Compile and maintain various purchasing and procurement reports and records; coordinate the maintenance of files.
- Create job aids for the group to provide simple, clear information or instructions on different job duties.
- Assist with Budget Tracking and Management of ITSAC (IT Staff Augmentation Contract), monitoring grant budgets throughout the contract's lifecycle to ensure financial health and compliance.
- Experience with CAPPS Financial, ServiceNow, Outlook, Word, Excel, Access, PowerPoint, TEAMS, and SharePoint. Created Excel database to track all assignments.
IT Procurement Support Analyst at APEX SYSTEMS (TEXAS DEPARTMENT OF TRANSPORTATION) (2020-04 – 2024-01)
- Assist TxDOT's Information Technology Division (ITD) Vendor Management and Sourcing department.
- Work with the requestor of product or service. (if Software, making certain it passes IT Security review)
- Obtain quotes from vendors, gather budget information and create CAPPS Financial requisition using PeopleSoft e-procurement data entry and analysis expertise.
- Complete e-procurement assignments and manage workflow from e-req creation, approvals, and interactions with TxDOT Procurement through ServiceNow Request for Quote and PO creation and goods receipts.
- Work with vendors, Accounting Delivery, and other departments to manage workflow effectively. Use ServiceNow as a ticketing system.
- Improve tracking of ServiceNow ticket processing and the ability to view pertinent information in a single source by creating an Excel tracking spreadsheet.
- Create job aids for new staff on ITD processes.
IT Security/Procurement Support Analyst at INTERNAL DATA RESOURCES, INC. (AUSTIN INDEPENDENT SCHOOL DISTRICT) (2020-11 – 2021-01)
- Perform security assessments of vendor privacy policies to ensure compliance with the Family Educational Rights and Privacy Act (FERPA), Children's Online Privacy Protection Act (COPPA), Health Insurance Portability and Accountability Act (HIPAA), Texas Student Privacy Act (TSPA), Texas Privacy Protection Act (TXPPA), and AISD privacy policy.
- Maintain a database of software products being used by the AISD facility/students using the AssetVision Web tracking application for statistical information and security purposes.
- Upload and route AISD Data Sharing Agreements in DocuSign for approval purposes.
- Create an Excel spreadsheet using VLOOKUP combining multiple reports to facilitate a way of managing late tickets and Software requests from the AISD facility.
- Create a system in TechCompliance Inbox using Archive folders to manage old ticket requests and manage them, working with purchasing and the other AISD departments to complete the review of their software request for approval/denial.
Provider Contract Configuration Analyst at HANGER, INC. (2014-05 – 2020-04)
- Maintain and update fee schedule rates in the NextGen and Salesforce systems.
- Define and develop all hierarchy levels for contracted and non-contracted payers fee schedules.
- Load Medicaid and Workers Comp, and Veterans Administration Medical Center (analyze fee schedule rates for all 3) for all 50 states for 800+ Hanger Clinics.
- Demonstrate knowledge of Medicare, Medicaid, Workers' Compensation and Commercial payer insurance ensuring compliance under Contracts and Fee Schedules.
- Configure and load the Excel template into NextGen and OPS systems for clinics to access for patient billing.
- Maintain and update Salesforce on non-contracted payers' reimbursements based on the internal audit process.
- Set up new payers' and reimbursement configurations in Fee Factory, OPS, and NextGen.
- Decrease time to process and load Medicaid fee schedules by 70%. Additionally, create training materials for processing any available fee schedules.
- Build a database for tracking fee schedule information before the availability of statistical activity, and using Salesforce.
- Create UAT testing and test scripts for the implementation of Medicare rates that were subsequently fed into the NextGen system.
- Create detailed review documents to support external audits by firms like Price Waterhouse and Coopers & Lybrand (PwC).
Rehab Service Technician at DEPARTMENT OF ASSISTIVE AND REHABILITATIVE SERVICES (2013-05 – 2014-05)
- Assist vocational rehabilitation counselors in managing consumer caseloads and meeting the needs of the consumers.
- Collect information for the intake/profile process.
- Process consumer purchase order vouchers for IT-related equipment, goods, services, or medical records using CPT and HCPCS codes, following State Government procurement policies and practices.
- Perform Internal and External Document Reviews: confirming all business requirements are defined in the requested document (RFP, RFQ).
- Demonstrate experience in Durable Medical Equipment and Vehicle Modification process.
- Communicate professionally with Providers, doctors' offices, and facilities to coordinate services.
- Answer multi-line telephone system and route calls. Process incoming and outgoing mail.
- Use software: Outlook, Word, Excel, Access, PowerPoint, CAPPS, and RehabWorks.
- Work with the Regional Employee Assistance Team to build quality relationships with businesses and to provide career opportunities for consumers.
