I have over 20 years in the Automotive Industry working with different franchises and I bring a skilled experience work set to the table.
- Provide parts manager with updated parts listing on a weekly basis
- Provide a weekly report to the service manager regarding claim status
- Conduct weekly audits of warranty and schedules, reviewing all old claims, and address any adjustments or write-offs
- Assist service consultants and technicians with any warranty questions
- Analyze problems, identify trends and develop strategies for maximizing claim process
- Assist service consultants in closing all open warranty RO's
- Review and manage all aging schedules and reports
