Jasmine Hudson BHA

Healthcare administration professional with a Bachelor of Science in Health Administration and experience in hospital patient access, direct support services, caregiving, staff supervision, and customer service. Skilled in building supportive relationships with patients and families, coordinating with interdisciplinary teams, maintaining accurate documentation, resolving concerns, and supporting compliant healthcare operations. Brings strong communication, problem-solving, leadership, and service skills suited to hospice liaison, patient education, referral support, admissions coordination, and volunteer services.

Patient Registration / Patient Access Representative at Beloit Health System (Present)

• Support daily patient-access operations by completing patient registration, verifying demographic and insurance information, maintaining records, and helping patients and families navigate administrative processes.
• Maintain accurate documentation within electronic medical record systems while following organizational policies, confidentiality requirements, and healthcare compliance standards.
• Serve as a frontline resource for patients and families, addressing questions and concerns professionally and collaborating with clinical, financial, and administrative teams to support timely resolution and continuity of service.
• Manage multiple priorities in a fast-paced healthcare setting while maintaining accuracy, professionalism, communication, and service quality.

Caregiver at Visiting Angels

• Provided person-centered support while maintaining clear documentation, communicating client needs, and helping individuals and families navigate day-to-day care needs.
• Built trusting relationships with clients and families through compassionate service, responsive communication, and dependable support.

Direct Support Professional at DD Homes Network

• Supported individuals with daily needs while maintaining required records and communicating changes or concerns to appropriate team members to support coordinated services.
• Promoted safety, dignity, and quality service through dependable support, documentation, and collaborative problem-solving.

Direct Support Professional at Dungarvin

• Delivered individualized support in accordance with service expectations, documentation requirements, and organizational policies.
• Collaborated with team members to communicate individual needs and concerns, support continuity of services, and maintain a respectful care environment.

Direct Support Professional at Stepping Stones

• Provided direct support while maintaining documentation, following established procedures, and contributing to coordinated daily operations.
• Used communication and problem-solving skills to respond to individual needs and support a safe, respectful service environment.

Supervisor at Goldie Floberg Center

• Provided day-to-day leadership and operational support to staff in a direct-care environment, promoting consistent service delivery, effective communication, and adherence to organizational expectations.
• Supported staff communication, problem-solving, and team coordination while addressing operational concerns and helping maintain a positive working environment.
• Maintained required documentation and reinforced compliance with policies, procedures, and quality expectations.
• Applied leadership, customer service, and conflict-resolution skills when working with staff, individuals served, families, and interdisciplinary team members.

Direct Support Professional at Milestone, Inc.

• Provided direct support, maintained service documentation, and collaborated with team members to support safe and consistent care.
• Followed organizational policies and service requirements while responding professionally to changing needs and daily priorities.

Customer Service Representative at Alorica

• Resolved customer questions and concerns through professional communication, active listening, documentation, and timely problem-solving.
• Managed high-volume customer interactions while maintaining accuracy, service standards, and appropriate records.

Bachelor of Science in Health Administration – University of Phoenix (2026)