Lizzie Eden

I have seven years' experience of working in hospitality. I pride myself on delivering exceptional and warm service. I am honest, dependable and organised. For me, one of the best things about working in hospitality is being able to make a positive difference in someone's day.

Assistant Manager & Maestro at Caffe Nero (2025-07 – Present)

I returned to Caffe Nero after six months out of hospitality as I genuinely missed working in a customer facing role.

• Running shifts, cash management, managing admin
• Completing daily ordering
• Securing the premises and being a key holder
• Responsible for coffee quality and barista training for new staff members
• Coffee and customer scores consistently at 100%

Skilled Team Member at Charlie Bigham's (2025-01 – 2025-07)

As a skilled team member in assembly at Charlie Bigham's Quarry Kitchen I worked within a team in a fast paced environment.

• Running team's assembly line multiple days a week
• Ensuring everything was done to standard and in accordance with a schedule

Shift Leader at Caffe Nero (2024-05 – 2025-01)

• Barista duties
• Responsible for securing the premises

Junior Assistant Manager at Stay Original Co (2024-03 – 2024-05)

I transferred from At The Chapel to The Swan in order to be promoted to Junior Assistant Manager within the company.

• Cellar management and hygiene
• Bar organisation
• Menu standards
• Ran a weekly pop up At The Chapel bakery

Front of House Team Member at Stay Original Co (2023-05 – 2024-03)

• Waitressing
• Bartending
• Hosting

Restaurant Supervisor at The George Inn (2022-10 – 2022-05)

• Managing shifts
• Managing restaurant bookings
• Running the pass
• Ensuring a high level of customer service

Senior Team Member at Pumpkin Cafe & Deli (2021-12 – 2022-10)

Having returned to Pumpkin as a Senior Team Member, in addition to my resumed duties:

• Securing the premises
• Mentoring other staff
• Completing all weekly ordering

Front of House at Lounges (2021-05 – 2021-11)

At Fosso Lounge, my main responsibility was running the pass. It was a very fast paced environment and I worked well within the team.

Front of House at Bishop's Eye (2020-09 – 2021-05)

• Working behind the bar and on the floor
• Completing the weekly rota
• Securing the premises

Front of House at Twenty One Cafe & Kitchen (2019-10 – 2020-09)

• Waitressing and making coffee
• Responsible for end of day banking
• Securing the premises

Cafe & Deli Assistant at Pumpkin Cafe & Deli (2018-11 – 2019-10)

At Pumpkin, I worked front of house and this included taking orders, making coffee and serving food.

• Taking care of the charcuterie and cheese counters in the deli

A-Level in Religious Studies, French and English Literature – The Kings of Wessex Academy (2016-09 – 2018-07)

GCSE in Religious Studies, French, English Literature, English Language, Art, History, Maths, Biology, Physics and Chemistry – Sidcot School (2003-09 – 2016-07)