Logan Sandow

Motivated and results-oriented professional with 8+ years of experience in customer service and leadership roles, fueled by a deep passion for service excellence, health, fitness, and personal development. Demonstrated expertise in managing high-

energy environments, fostering strong teams, and ensuring exceptional customer experiences. Adept at time management,

problem-solving, and inspiring others to achieve excellence. Seeking to leverage knowledge and strong communication skills in a dynamic professional setting.

WORK EXPERIENCE

Trainer, Server | Hollerbach’s German Restaurant | Sanford, FL | Oct 2019 – Jan 2025

• Delivered exceptional service in a high-volume environment, earning consistent positive feedback from management.
• Managed multiple tasks efficiently, prioritizing guest satisfaction and maintaining high standards of service.
• Flexibly supported team goals through strong work ethic and going above and beyond to ensure operational success.
• Supported kitchen operations, ensuring the site is fully operational and ready for servicing guests.
• Trained new team members and foster culture, demonstrating strong leadership and communication skills.
• Maintained a high level of professionalism and composure during guest interactions.

Trainer, Server | Hard Rock Cafe | Orlando, FL | Feb 2021 – Jun 2021

• Demonstrated exceptional order accuracy (98%), proficient cash-handling and point-of-sale system utilization.
• Provided outstanding service to a diverse clientele, enhancing interpersonal skills and multitasking abilities.
• Led and motivated team members to meet sales and guest satisfaction metrics.
• Devised creative service recovery solutions to resolve conflicts, ensuring smooth operations during peak times.
• Trained new staff members, ensuring a seamless onboarding experience.

Upscale Server | Boca Restaurant | Winter Park, FL | Jun 2021 – Aug 2021

• Collaborated with team to achieve daily operational goals, volunteering extended hours to support operational needs.

Food Runner | 1921 Mount Dora Restaurant | Mount Dora, FL | Sep 2020 – Feb 2021

• Efficiently delivered orders from the kitchen to the correct tables, ensuring accuracy and consistent presentation.
• Replenished supplies and assisted chefs by maintaining well-stocked work areas.

Server | Outpost Kitchen, Bar, and Provisions | Maitland, FL | Feb 2021 – Jun 2021

• Cross-trained in a variety of roles, including service bartender, food runner, expo, busser, and host.

Bartender, Food Runner, Expo, Busser, Host | Hollerbach’s German Restaurant | Sanford, FL | Sep 2020 – Feb 2021

• Provided exceptional service as a bartender, efficiently mixing drinks and maintaining cleanliness.
• Ensured correct orders were delivered promptly and accurately as a food runner and expo.
• Trained best practices; maintained clean and inviting environment as a busser and host.

Food Runner | The Ravenous Pig | Winter Park, FL | Oct 2019 - Sep 2020

• Delivered orders from expo line to tables with speed and accuracy, maintained garnishments, prepared plates.

Server, Host, Shift Trainer | Cracker Barrel | Sanford, FL | May 2017 – Oct 2019

• Provided excellent service when taking orders and delivering meals, ensuring an outstanding dining experience.
• Greeted and seated guests efficiently, ensuring smooth flow of restaurant operations.
• Adapted to quick menu changes while maintaining high standards of service.

High School Diploma

Lake Brantley High School | Altamonte Springs, FL

• Graduated with an advanced focus on science, AP credits.
• Bachelor of Science in Ministry Leadership

  Moody Bible Institute | Remote (Pending Enrollment)