London Tanner

Marketing, business operations, and client development professional with experience across luxury fashion, fine art, events, and organizational management. Proven ability to cultivate high value client relationships, execute brand and marketing initiatives, manage cross functional projects, and deliver elevated client experiences. International experience collaborating with clients, artists, designers, and stakeholders throughout the United States and Europe.

Multilingual with an academic background in marketing and global communications from The American University of Paris.

Business Operations Manager - Launch Centers - Santa Monica, CA

(2025-04 - 2026-07)

• Directed daily business and administrative operations for a multidisciplinary behavioral health center, coordinating operational priorities across clinical, administrative, and leadership teams.
• Facilitated communication and coordination between therapists, psychiatrists, licensed clinicians, and patients to support continuity of care and efficient day to day operations.
• Prepared high volume reporting, internal communications, and operational documentation to support behavioral health program management and executive decision making.
• Managed departmental budgets, monitored expenses, and maintained financial reporting using Excel, Capital IQ, LSEG, and Google Sheets.
• Coordinated billing, insurance authorizations, and administrative processes while identifying opportunities to improve workflow and operational efficiency.
• Managed confidential client information in accordance with HIPAA privacy requirements and maintained a high standard of discretion.
• Partnered with clinical and administrative leadership to strengthen internal processes, optimize workflows, and support broader organizational priorities.

Fine Art Sales & Events Manager - Pacific Design Center - West Hollywood, CA

(2022-05 - 2025-03)

• Managed fine art sales and advisory relationships with private collectors, interior designers, corporations, and businesses throughout the United States, focusing on client development, retention, and personalized service.
• Cultivated long term client relationships and curated tailored art presentations based on individual aesthetic, spatial, and project requirements.
• Planned and executed exhibitions, private events, fundraisers, and promotional initiatives from concept through completion, managing budgets, vendors, logistics, installations, and guest experience.
• Directed gallery presentation and exhibition layouts to maintain a refined visual environment and elevated client experience.
• Collaborated with artists, designers, collectors, and stakeholders on custom presentations and projects across the United States, France, Italy, and Spain.
• Developed social media and digital marketing initiatives to promote exhibitions, increase visibility, and support client acquisition.
• Drove sales and repeat business through strategic client engagement, relationship management, event marketing, and personalized follow up.

Sales & Marketing Specialist - INTERMIX - Los Angeles, CA

(2021-01 - 2022-08)

• Consistently exceeded quarterly sales goals while achieving strong client retention through personalized service, strategic clienteling, and luxury product expertise.
• Developed and maintained long term client relationships that generated repeat business and strengthened customer loyalty.
• Supported social media content creation, branding initiatives, and marketing campaigns to strengthen customer engagement and brand visibility.
• Collaborated with creative teams on photoshoots, campaign development, seasonal initiatives, and brand presentation.
• Executed visual merchandising strategies aligned with seasonal collections, marketing priorities, and brand standards.
• Managed professional client communications while performing effectively in a fast paced, high volume luxury retail environment.

Volunteer Surf Instructor - Freedom Riders - Malibu, CA

(2024 - 2026)

Volunteer surf instructor supporting community based programming for underserved youth, teaching foundational surfing skills, ocean awareness, water safety, and confidence in the water.

Volunteer Program Assistant - Homeless Health Care Los Angeles - Los Angeles, CA

(2017 - 2018)

Supported nonprofit operations through administrative coordination, Excel reporting, inventory control and auditing, employee documentation, grant research, eligibility review, and staff training support.

Seasonal Lifeguard - Malibu and Will Rogers State Beach - Malibu, CA

(2015 - 2017)

Maintained public and water safety in high volume beach environments. Professional certifications in CPR, First Aid, and water rescue.

Bachelor of Arts - Marketing; Minor in Global Communications | Interdisciplinary Studies in Theology - The American University of Paris (2024-05)