Jason Padilla
BUSINESS OPERATIONS & OFFICE SERVICES MANAGER
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About
Versatile Office & Business Operations Manager with 15+ years of leadership in facilities maintenance, multi-site administration, vendor management, and IT infrastructure. Proven track record managing complex building systems, safety compliance (FDNY Certified), and departmental teams across nonprofit and corporate sectors.
Experience
Office Manager at The Committee For Hispanic Children and Families (2025-10 – Present)
- Direct multi-site office management across 3 locations in the Bronx and Long Island City, Queens.
- Oversee organization-wide administrative teams, ensuring cohesive operational support across departments.
- Manage IT operations and serve as primary contact/liaison for the managed service provider (MSP).
- Maintain building systems including HVAC, electrical, elevator, and Fire Alarm Control Panels (FACP).
- Hold FDNY Certificate of Fitness credentials: S-95 (Supervision of Fire Alarm Systems) & F-07 (Fire Drill Conductor).
Business Operations Manager at Bronx Children's Museum (2023-02 – 2025-10)
- Managed daily administrative, facilities, and financial operations for a high-traffic nonprofit organization.
- Served as Google Workspace Administrator; maintained core databases for system security and efficiency.
- Monitored departmental budgets, daily POS reconciliations, p-cards, bank deposits, and AP invoicing.
- Provided Level-1 IT support across all staff devices and coordinated off-site Level-2 escalation teams.
Technical Support Specialist at Remote Focus (2022-02 – 2023-02)
- Directed day-to-day operations for Remote Patient Monitoring (RPM), patient onboarding, and device shipping.
- Provided direct technical support, device activation, and troubleshooting services.
Office Manager / Invoice Processing Supervisor at Complete Management Solutions (2016-06 – 2022-02)
- Maintained vendor relations, purchasing, and high-volume AP workflows for Philip Morris International.
- Supported HR recruitment, prescreening, interviews, onboarding, and ADP payroll tracking.
Manager of Office Services at Complete Management Solutions (Planned Parenthood) (2015-05 – 2016-05)
- Oversaw mailroom, shipping/receiving (Pitney Bowes, UPS, FedEx), and reprographics operations.
Mail Clerk / Office Associate at Coach, Inc. (2012 – 2015)
Reprographics / Office Associate at Pitney Bowes (2010 – 2012)
Education
GED High School Diploma – New Options Program
