Lorissa C. Bray

Dependable and results-driven Customer Service Representative with over four years of experience managing retail operations and client relations. Proven ability to boost sales, resolve inquiries efficiently, and maintain precise inventory controls. Skilled at building customer loyalty and delivering clear product insights in fast-paced environments.

Customer Service Representative - L&L Designs Plus

(2018-10 - 2022-11)

• Delivered exceptional customer service by greeting patrons, addressing product inquiries, and resolving issues to ensure high satisfaction rates.
• Managed daily inventory processes, tracking stock levels to prevent shortages and optimize product availability.
• Conducted detailed product reviews to educate customers on features and benefits, directly contributing to increased store sales.
• Processed transactions accurately and efficiently while maintaining a welcoming, organized checkout and shopping environment.

High School Diploma - Lincoln Academy (2013)