Lottie Yeager

Dedicated and experienced dental office professional with over 14 years of experience in a dental practice. Skilled in dental assisting, insurance coordination, accounts receivable, billing, and patient coordination. Strong background in managing patient needs, insurance claims, financial accounts, and daily office operations. Dependable, organized, detail-oriented, and committed to providing excellent patient service.

Office Manager at Dr. Anthony Heibili, DDS (2012-01 – Present)

• Manage daily administrative operations of the dental office.
• Provide dental assisting support as needed.
• Coordinate patient appointments, scheduling, and follow-up.
• Verify insurance coverage and benefits.
• Process and submit dental insurance claims.
• Handle insurance correspondence, claim follow-up, and payment issues.
• Manage accounts receivable and patient account balances.
• Perform billing and payment processing.
• Communicate with patients regarding treatment costs, insurance coverage, and account questions.
• Maintain accurate patient records and financial information.
• Assist with coordinating treatment plans and patient needs.
• Work closely with the dentist and staff to ensure efficient daily office operations.
• Provide professional and compassionate customer service to patients.