Louis Thant

Friendly, service-driven professional with hands-on front-of-house experience welcoming guests, resolving complaints, and keeping fast-paced environments clean and organized. Quick learner and enjoys creating a warm, positive experience for every customer.

Hotel Front Desk Agent

(2026-12)

• Greeted and checked guests in and out, delivering a friendly, welcoming first and last impression
• Answered phones to make reservations, sell rooms, and negotiate pricing
• Promoted membership programs to guests
• Resolved guest complaints quickly and professionally, ensuring satisfaction
• Operated as cashier in the snack shop, handling card transactions accurately
• Kept front desk and lobby areas clean, organized, and guest-ready at all times
• Trained new staff on front desk procedures and customer service standards

Nail Technician - Oak Nails

(2022-04 - 2025-10)

• Delivered acrylic, gel, manicure, and pedicure services with attention to detail and quality
• Handled cashier duties, processing customer payments accurately
• Opened and closed the store, including daily cleaning and setup
• Built rapport with repeat clients through consistent, friendly service

High School Diploma

Nail Technician License