Louis Thant
Hotel Front Desk Agent
Talent
New Bern, NCMember since October 6, 2026
Guest service & hospitality — friendly, welcoming, and attentive to guest needsFast-paced, team-oriented environment — performs well under pressureStrong problem solving and conflict resolution with customersQuick learner, reliable, and professional
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Guest service & hospitality — friendly, welcoming, and attentive to guest needsFast-paced, team-oriented environment — performs well under pressureStrong problem solving and conflict resolution with customersQuick learner, reliable, and professional
About
Friendly, service-driven professional with hands-on front-of-house experience welcoming guests, resolving complaints, and keeping fast-paced environments clean and organized. Quick learner and enjoys creating a warm, positive experience for every customer.
Experience
Hotel Front Desk Agent
(2026-12)
- Greeted and checked guests in and out, delivering a friendly, welcoming first and last impression
- Answered phones to make reservations, sell rooms, and negotiate pricing
- Promoted membership programs to guests
- Resolved guest complaints quickly and professionally, ensuring satisfaction
- Operated as cashier in the snack shop, handling card transactions accurately
- Kept front desk and lobby areas clean, organized, and guest-ready at all times
- Trained new staff on front desk procedures and customer service standards
Nail Technician - Oak Nails
(2022-04 - 2025-10)
- Delivered acrylic, gel, manicure, and pedicure services with attention to detail and quality
- Handled cashier duties, processing customer payments accurately
- Opened and closed the store, including daily cleaning and setup
- Built rapport with repeat clients through consistent, friendly service
Education
High School Diploma
Nail Technician License
Skills
Hotel Front Desk Agent
