Louisa Caldwell

Spirited and customer focused bartender with 6+ years of experience in creating a memorable space. Proven ability to manage bar operations, inventory and staff, while maintaining a clean and organized bar, exceeding company and guest expectation. Eager to contribute my experience and willingness to grow within a successful team.

Cocktail Server at Xanterra (2026-05 – 2026-06)

• Took accurate food and beverage orders while maintaining strong product knowledge of cocktails, wines, beer, and menu item.
• Worked collaboratively with bartender, kitchen staff, and management to ensure smooth service during high volume shifts.
• Managed cash handling, POS transaction, tabs, and payment processing accurately.

Bartender/Server/Bar Utility at Norwegian Cruise Liner (2023-11 – 2025-12)

• Preparing bar for service, all equipment, well and displays, batching, garnishes, ice and glasses.
• Friendly greeting customer, taking orders and providing recommendations to guest preferences.
• Invetory managemen. Weekly count of inventory and ordering 3x a week for restocking.
• Maintaining a clean, organized and sanitized bar.
• Attended weekly mixology classes.
• Closing duties, restocking, deep cleaning and securing liquor with locks.
• Supplying multiple bar with the essentials items which main the success of each bar such as ice, napkins, garnish sticks, fruit, glasses and cleaning supplies.

Utility Galley at Norwegian Cruise Liner (2023-08 – 2023-11)

• Maintained a clean, sanitized and organized environment within the galley which supported two busy restaurants.
• Adhering to the safety regulations and guidelines, including proper use of Personal Protection Equipment (PPE).

Bartender at Chandlers Public House (2000 – 2004)

• Performed opening and closing duties.
• Supporting Chief for a busy bar and lounge with taking food orders and serving dishes, assuring guest satisfaction.
• Following alcohol awareness procedures for preventing excessive guest intoxication.

Bartender at Chandlers Public House (2009 – 2013)

• Performed opening and closing duties.
• Supporting Chief for a busy bar and lounge with taking food orders and serving dishes, assuring guest satisfaction.
• Following alcohol awareness procedures for preventing excessive guest intoxication.

Associate Degree in Fashion Design & Manufacturing – Cardonald College, Glasgow, Scotland (2000 – 2004)

N.U. in Accounts & Business – Clydebank College, West Dumbartonshire (2007 – 2008)