Lowen Tadena

Customer-oriented U.S. Air Force veteran with a proven history of delivering exceptional service, maintaining professionalism, and exceeding expectations in demanding environments. Strong interpersonal, communication, and problem-solving skills combined with a commitment to teamwork and guest satisfaction. Adept at handling multiple responsibilities while ensuring every guest receives a welcoming and positive experience.

Career Sabbatical - Career Sabbatical

(2025-12)

• Took a planned leave from full-time employment to pursue educational goals.

Cargo Operations Agent - FedEx - Las Vegas, NV

(2025-06 - 2025-12)

• Oversaw cargo loading and unloading operations, ensuring compliance with safety protocols.
• Managed documentation and tracking of shipments, enhancing process efficiency.
• Coordinated with ground transportation teams to streamline cargo delivery schedules.
• Implemented inventory management systems, reducing errors in stock levels.
• Trained new staff on operational procedures and safety standards, fostering a knowledgeable team environment.
• Analyzed operational workflows to identify bottlenecks, initiating process improvements for better efficiency.
• Managed multiple responsibilities simultaneously while maintaining accuracy in fast paced environments.
• Maintained strict compliance with safety, security, and operational procedures.
• Prioritized tasks effectively to support seamless daily operations.

Aircraft Maintenance Mechanic (No License) - Aloha Air Cargo - Honolulu HI

(2024-04 - 2025-05)

• Reduced downtime for aircraft repairs by quickly diagnosing and addressing mechanical issues.
• Achieved high levels of customer satisfaction with prompt completion of maintenance tasks amongst six Boeing 737's and two Boeing 767's, minimizing delays for clients.
• Increased team productivity by providing guidance and mentorship to newer mechanics, sharing expertise in aircraft systems.
• Demonstrated adaptability and flexibility by efficiently handling multiple projects simultaneously, adjusting priorities as needed to meet deadlines.
• Performed detailed troubleshooting on various aircraft systems, accurately pinpointing sources of malfunction for swift resolution.
• Contributed to a safe working environment by adhering to safety protocols and reporting potential hazards promptly.
• Improved aircraft safety by conducting thorough inspections and identifying necessary repairs.

Airframe, Powerplant General Mechanic - United States Air Force - Various Air Force Bases

(2010-03 - 2023-06)

• Enhanced aircraft safety by performing thorough inspections and maintenance on airframes and powerplants.
• Supervised and trained over 30 personnel while maintaining high standards of accountability and performance.
• Increased operational efficiency by diagnosing and repairing complex mechanical issues in a timely manner.
• Improved troubleshooting skills through ongoing professional development, staying current with industry advancements.
• Assisted in the training of new mechanics, sharing knowledge and expertise to strengthen team capabilities.
• Implemented quality control measures during repair processes, maintaining high standards of workmanship at all times.
• Provided expert guidance during major aircraft modifications, ensuring proper installation of equipment according to specifications.
• Maintained stock of operational parts and equipment to standard for necessary service.
• Worked various shifts to include days, nights, weekends and holidays.
• Promoted a culture of safety within the team by being vigilant in identifying potential hazards and adhering to established protocols while maintaining a positive attitude.

Busser and Barback - Roy's Restaurant- Ko'olina - Ko'olina

(2008-01 - 2009-01)

• Maintained a clean, organized dining room and bar area in a fast-paced, high-volume environment.
• Assisted bartenders by restocking liquor, beer, wine, mixers, glassware, and supplies to ensure uninterrupted service.
• Cleared, cleaned, and reset tables quickly to maximize guest seating and improve table turnover.
• Supported servers and bartenders by delivering food, beverages, and supplies while maintaining excellent customer service.
• Monitored inventory levels and replenished stock throughout shifts to prevent shortages.
• Followed strict health, safety, and sanitation standards in accordance with company policies.

Aviation Institute of Maintenance (2025-05)

No Degree - Community College of the Air Force (2016-05 - 2017-12)

High School Diploma - James Campbell High School (2007-06)